Isimemen Sophia Chris-Ebosele
IT Business Analyst at FSDH Group- Claim this Profile
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English Full professional proficiency
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Esan Native or bilingual proficiency
Topline Score
Bio
LinkedIn User
Isimemen is a big mind. She thinks about things that the rest of us overlook. Joining the business analysis team has led her to discover deeper insights and ideas about business processes and lean six sigma initiatives. Her business savvy is complemented by her creative acumen, worldliness and her adroit nature in the world of managing varying stakeholders.
LinkedIn User
Isimemen is a big mind. She thinks about things that the rest of us overlook. Joining the business analysis team has led her to discover deeper insights and ideas about business processes and lean six sigma initiatives. Her business savvy is complemented by her creative acumen, worldliness and her adroit nature in the world of managing varying stakeholders.
LinkedIn User
Isimemen is a big mind. She thinks about things that the rest of us overlook. Joining the business analysis team has led her to discover deeper insights and ideas about business processes and lean six sigma initiatives. Her business savvy is complemented by her creative acumen, worldliness and her adroit nature in the world of managing varying stakeholders.
LinkedIn User
Isimemen is a big mind. She thinks about things that the rest of us overlook. Joining the business analysis team has led her to discover deeper insights and ideas about business processes and lean six sigma initiatives. Her business savvy is complemented by her creative acumen, worldliness and her adroit nature in the world of managing varying stakeholders.
Credentials
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Data Analytics: SQL and Microsoft Power BI
UtivaApr, 2021- Nov, 2024 -
Certificate in IT
BCS, The Chartered Institute for ITFeb, 2021- Nov, 2024 -
Lean Six Sigma Yellow Belt (ICYB)
VMEdu Inc.Aug, 2020- Nov, 2024 -
Business Analysis
Udemy AcademyApr, 2020- Nov, 2024 -
Certified Computer Skills Specialist (CCSS)
Global Protons Communications ServicesAug, 2016- Nov, 2024
Experience
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FSDH Group
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Financial Services
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1 - 100 Employee
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IT Business Analyst
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Nov 2021 - Present
• Consult the executive team and the IT department on the newest technology and its implications in the industry.• Elicits business requirements, define scopes, allocate resources, and establish scheduled meetings for exceeding project demands.• Responsible for project tasks and ensuring they are completed in a timely fashion and within the stipulated timelines.• Partner with application directors and creators to ensure each project meets a specific need and is resolved successfully.
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Union Bank of Nigeria
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Nigeria
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Banking
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700 & Above Employee
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Business Analyst and RPA Architect
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Jun 2020 - Oct 2021
• Conduct interviews with key business users to collect information on business processes and user requirements.• Map process activities to identify shortfalls and propose options to rectify operational inefficiencies.• Work closely with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.• Improve business direction by prioritizing customers and implementing changes based on collected feedback.• Recommend account opening operational improvements based on tracking and analysis of customers data.• Map current business and operational processes and recommended areas for improvement.• Assess impact of current retail loan business processes on users and stakeholders and evaluated potential areas for improvement.• Define RPA value proposition and solution scope.
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Lead Operations Analyst
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Feb 2017 - May 2020
• Reconciliation of ATMs• Authorizes and supervises variety of financial transactions including cheque cashing, withdrawals, deposits, transfers and other payments• Ensures proper training of tellers and compliance with all regulatory and security policies and procedures• Contributes to the development of processes and procedures• Responsible for vault and auditing, reporting and balancing of cash• Manage branch currency levels, track currency shipments, and deliveriesProcessing of new and existing Customer's information in compliance with the bank's directives.• Maintaining customer's account in line with customer's instruction• Processing various customer requests regarding their accounts• Resolving complaints raised via helpdesk and contact centre
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Education
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2010 - 2015
Ambrose Alli University
Bachelor of Science, Accounting
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