Ishraque Ahmmed
Business Process Manager at INTELLIER LIMITED, Sister Concern of Team Ltd.- Claim this Profile
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Bio
Credentials
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Data Science Foundations: Fundamentals
LINKEDIN LEARNINGMar, 2020- Nov, 2024 -
ISO/IEC 27001 Foundation (ISFO1014194-2016-08)
PECBAug, 2016- Nov, 2024 -
PRINCE2® Foundation Certificate in Project Management
PEOPLECERTJun, 2016- Nov, 2024 -
ITIL® Foundation Certificate in IT Service Management
PEOPLECERTMay, 2016- Nov, 2024 -
CCNA ROUTING and SWITCHING
CISCOJul, 2016- Nov, 2024 -
ISO 27001 Foundation - Information Security Certification
PECB -
ITIL Foundation Level
PeopleCert -
PRINCE2® Foundation Certification Training
PEO
Experience
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INTELLIER LIMITED
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Bangladesh
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IT Services and IT Consulting
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1 - 100 Employee
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Business Process Manager
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Sep 2019 - Present
Analyze and manage business specific software requirements of TEAM Group (RMG), prepare requirement specification documentations in light of IT application development and business process improvement. Lead project team to manage problems & Incident and recommend for solution of ongoing and upcoming project. Administer development progress and the ordering of the product backlogs of projects.Implement ERP solution for the entire group. Assist in the development of long term solutions for managed services, hosting, training, and other associated support. Work with internal and external business partners to streamline business processes, improve operational efficiencies and identify current issues.Analysis and reporting, business planning and management, communication and presentation, customer focus and relationship building, champion for change, influencing, information and data management proficiency, leadership, problem solving and decision making, profession and process expertise. Manage local and offshore development resources for delivery of new applications including design documentation, code review, use case documentation, and end user manuals.
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METRO KNITTING AND DYEING MILLS LTD.
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Afghanistan
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Retail Apparel and Fashion
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1 - 100 Employee
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Head of IT
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Feb 2017 - Dec 2018
Overseeing all technology operations and evaluating them according to established goals. Devising and establishing IT policies and systems to support the implementation of strategies set by upper management. Analyzing the business requirements of all departments to determine their technology needs. Purchase efficient and cost effective technological equipment and software. Inspect the use of technological equipment and software to ensure functionality and efficiency. Identify the need for upgrades, configurations or new systems and report to upper management. Control budget and report on expenditure. Assist in building relationships with vendors and creating cost-efficient contracts.
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SQ Group
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Bangladesh
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Apparel & Fashion
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700 & Above Employee
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System Administrator ERP
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Feb 2016 - Sep 2016
Joined as a system administrator of SQ Group ERP department. I am responsible for day to day activities of ERP implementation. Clear understanding of SQ business. Clear concept of their pack costing. Successfully implemented inventory and Merchandising module. Prepare all the related documents for project implementation like SOP. Declared inventory implementation phase by phase for smooth work. Prepared Operation Progress report for the management. Prepare all the MOM related with ERP. Served as project manager for multiple upgrades. Responsible for managing the company consulting resources and internal team members. Generate report on Risk management process for further plan of action and tracking with key factor. Keep tracking on Change Management. Follow up for all the projects status. Update project manager all the project status 2 days in a week. Prepare all the project status report based on milestone with details segregation as project brief. Prepare and capture all the project related document with proper documentation which may can help for further development and betterment for the company.
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System Analyst SAP
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Aug 2012 - Jan 2016
Understand the flow of SAP in garments Domain. Gathered requirements and write specifications for material master and vendor master data migration. Creation of master records such as Material Master Records, Vendor Master Records, and Purchase Info Records. Material movement types. I was responsible taking care of users problems and solutions. Keep a effective communication with development team for any further development changes as required. Holding weekly internal and external meetings on progress. Managing staff to ensure that all milestones are achieved within the agreed timeframes. Ensuring effective quality control processes are in place to monitor deliverables produced. Responsible for identifying, analyzing, measuring and managing project risks
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STANDARD GROUP
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Bangladesh
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Apparel & Fashion
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700 & Above Employee
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Network Engineer
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Jul 2008 - Jul 2012
Design and implement the core network infrastructure under Widows Active Directory. Implement user policy department wise. Working in FastReact system in Administrative mode. Configure Time and Action Framework as per company requirement. Report designing as required. Trained user with different techniques of FastReact for better understanding. Trained the end user with new technology to build up their computer skill. Configure the group wise security policy in FastReact system. Designing the entire network infrastructure. Providing desktop user support as well. Daily basis on database backup
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Sr. IT Executive (SAP)
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Apr 2007 - Jul 2008
Installed and configure SAP IDES ECC 6.0. Maintained user profile for SAP IDES. Background Process, Server workflow monitoring, SAP internal mail configuration and maintenance. User Management like User Creation, deletion of user, users locks. Configure DNS, DHCP, Transparent Proxy Server, Gateway Server, FTP server. Maintained mail server hosted to Google Apps. Designed web templates for. Installed and configure SAP IDES ECC 6.0. Maintained user profile for SAP IDES. Background Process, Server workflow monitoring, SAP internal mail configuration and maintenance. User Management like User Creation, deletion of user, users locks. Configure DNS, DHCP, Transparent Proxy Server, Gateway Server, FTP server. Maintained mail server hosted to Google Apps. Designed web templates for.
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Bijoy Online Ltd.
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Bangladesh
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IT Services and IT Consulting
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1 - 100 Employee
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Technical In-Charge
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Jul 2002 - Jan 2007
Designed Network infrastructure for the client. Configure Radio Link, ADSL, SDSL and dial-up modem. Maintained Customer care executive, scheduling and making report on daily and monthly basis and reported to the Executive Director. Arranged general meetings twice in a month with all employees of the company. Designed Network infrastructure for the client. Configure Radio Link, ADSL, SDSL and dial-up modem. Maintained Customer care executive, scheduling and making report on daily and monthly basis and reported to the Executive Director. Arranged general meetings twice in a month with all employees of the company.
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Education
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2015 - 2016
University of South Asia
Master’s Degree, Computer Application -
2010 - 2011
Southeast University
Master of Business Administration (M.B.A.), Marketing
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