Experience

Ace Acumen Academy

• Administrative Assistant

  • 2018 - Present

  Routinely provided direct support to the Director of Ace Acumen Academy, such as correspondence, scheduling, ordering and clerical duties, while handling phone calls with timelinessSuccessfully maintained computer and manual filing systems, while ordering office supplies, preparing and monitoring invoices, distributing offer and expense lettersCoordinated and managed multiple projects that support Operational ExcellenceImplemented and ensured compliance with all operating… Routinely provided direct support to the Director of Ace Acumen Academy, such as correspondence, scheduling, ordering and clerical duties, while handling phone calls with timelinessSuccessfully maintained computer and manual filing systems, while ordering office supplies, preparing and monitoring invoices, distributing offer and expense lettersCoordinated and managed multiple projects that support Operational ExcellenceImplemented and ensured compliance with all operating procedures, processes and policiesCoordinated routine communications with clients, staff, internal departments, contractors in an empathetic, efficient and timely mannerEffectively collecting and recording tuition fees, creating student accounts on school databaseDiligently created memos, reports and spreadsheets to maintain school recordsAttained high productivity while working within tight timelines whilst being highly flexible, organized and prioritizing workload effectively and efficiently in a timely manner **Achievements Snapshot**Resolved complex issues by determining the needs of the clients and offering favorable solutionsMaintained contact and followed up on problems that required special handlingResearched and responded to client inquiries and explained transactions to their satisfaction Show more Show less



Massimo Dutti

• Sales Associate

  • 2015 - 20183 years

  Continually strove for the highest levels of customer satisfaction through excellent sales service, while evaluating customer needs and providing assistance and information on product featuresSuccessfully followed and achieved department’s sales goals on a monthly, quarterly, and yearly basis, while building productive trust relationships with customers and complying with inventory control proceduresCoordinated and monitored processes, tasks and functional procedures diligently by… Continually strove for the highest levels of customer satisfaction through excellent sales service, while evaluating customer needs and providing assistance and information on product featuresSuccessfully followed and achieved department’s sales goals on a monthly, quarterly, and yearly basis, while building productive trust relationships with customers and complying with inventory control proceduresCoordinated and monitored processes, tasks and functional procedures diligently by following organizational protocols as needed Maintained quality service by following company policy and procedures Created strong relationships and viable connections with vendors and dealers Contributed to team effort by accomplishing productivity goals, targets and team objectives Assisted in effective development of policies and operating procedures to facilitate functional elements and ascertained goals **Achievements Snapshot**Attended regular operational meetings to address any operating problems that arise, whilst formulating strategies and tasks to ensure effective resolution Utilized critical thinking and expert communication to solve problems during irregular situations Show more Show less



Paragon Security

• Human Resources Administrator

  • 2013 - 20185 years

  Attained the organizational goals and expectations by continual learning, application of procedures and tasks, as well as meeting or exceeding company needs with genuine passionEstablished a strong premise for maintaining satisfactory throughput whilst ensuring that the unique needs of the department are met in a timely, diligent and empathetic fashion Evaluated and analyzed relevant work functions for various situations in a proactive manner, whilst ensuring adherence to compliance per… Attained the organizational goals and expectations by continual learning, application of procedures and tasks, as well as meeting or exceeding company needs with genuine passionEstablished a strong premise for maintaining satisfactory throughput whilst ensuring that the unique needs of the department are met in a timely, diligent and empathetic fashion Evaluated and analyzed relevant work functions for various situations in a proactive manner, whilst ensuring adherence to compliance per company guidelinesIncreased quality and efficiency through the continual application of robust and strong work ethicExceeded targets, team goals and overall organizational objectives with strong drive and focusDeveloped strong functional and operational knowledge throughout the process in a professional and conducive mannerRoutinely handled sensitive and confidential information such as employee and candidate data, while creating hiring packages for employees, processing employee sick and personal emergency days and screening employment applications and resumesAccurately performed data entry tasks through HRT and PRISM software, while ensuring employee/client files are secure in filing cabinetsDiligently maintained an extensive filing system to ensure faster retrieval of personnel files as well as ensuring files are up to date with new information**Achievements Snapshot**Effectively provided excellent, friendly service when assisting clients, employees, and potential candidates, ensuring the all clients, employees, candidates, and students are comfortable while waiting for an appointmentResolved with clients and employees, while demonstrating a high level of understanding of their diverse needs with tact, timeliness and professionalismSpearheaded management of incoming communication and responds to internal requests from colleagues and superiors, whale preparing employment letters and scheduling employees for orientation sessions Show more Show less