Junior Information Technology Technician

• Sep 2022 - Present

Junior Information Technology Technician

• Jul 2020 - Sep 2022

Responsible for providing technical support to users including performing desktop software and hardware installations, troubleshooting problem areas (in person or remotely) and providing end-user assistance where required.o General Email Support and Maintenance (O365/2016 - Online and Offline versions)o General Troubleshooting on Printer and PC’so Installation/Configuration and Setup of PC’s, Printers (and other IOT devices)o Network Support, Maintenance and Usage (LAN/WAN/Wifi)o Basic Network Infrastructureo Internet Protocol Show less

Learner Technician

• Oct 2019 - Jun 2020

Installing and configuring computer hardware, software, systems, networks, printers, and scannersMonitoring and maintaining computer systems and networksResponding in a timely manner to service issues and requestsProviding technical support across the company ( in person or over the phone)Setting up accounts for new users (Office 365)Repairing and replacing equipment as necessaryTesting new technologyOperating System Installations (Windows 7 and 10)Printer Installations and Configurations Show less

Data Capturer

• Jul 2019 - Oct 2019

1)Data capturing: Preparation, compilation, sorting and capturing of data.2)Reporting: Timely collation and submission of reports.3)Administration: Adherence to HR, finance, administration and procurement policies and procedures.