Ishita Lakra

Technical Product Owner at Lufthansa Innovation Hub
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Location
Berlin, Berlin, Germany, DE

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Devika Jajoo

It has been a real pleasure getting to know and work alongside Ishita. The one rare quality she brings to the table is her absolute sense of ownership to any project that's assigned to her. She already has a strong technical foundation, which, coupled with her experience on content production across global brands, makes her a very versatile candidate. Once I had missed communicating deadlines clearly for one brief. I was incredibly swamped with deliverables, so Ishita kindly volunteered to help me out and deliver the brief on an incredibly tight timeline. It left quite an impression on me because this was something above and beyond her KRAs. She absolutely didn't have to do this. There's a saying among US Navy Seals - "Individuals play the game, but teams beat the odds." She's the kind of person that helps build such teams. I really hope to work with her again soon!

Srihitha Narra

It is an absolute pleasure work with Ishita. She is easy to approach, very energetic and pro-active. She can communicate well with technical team to understand the blockers and enthusiastic to learn and take up new challenges. Would love to work with her again.

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Experience

    • Germany
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Technical Product Owner
      • Jun 2023 - Present
    • United States
    • Technology, Information and Internet
    • 700 & Above Employee
    • Product Manager - Consumer Experience
      • Oct 2022 - Mar 2023

      Responsible for improving consumer experience and managing consumer issues and feedback, to overall see an increase in customer satisfaction and retention. Responsible for improving consumer experience and managing consumer issues and feedback, to overall see an increase in customer satisfaction and retention.

    • India
    • Financial Services
    • 700 & Above Employee
    • Product Manager - Consumer Products
      • Aug 2021 - Oct 2022

      Driving user experience, ideation and end-to-end product design and development for Bank's digital use-cases for its end-customers, including payment solutions, new feature introduction and enhancing it's current fintech features. Built Metro train card recharges feature on Airtel Thanks mobile app, including designing user journey and providing integrated payment solutions like Wallet, UPI, Credit Card and Debit Card Lead product development and integration for Utility bill payments on Airtel's merchant app - a one-stop solution for all bill payments done by a consumer, with integration with NPCI (National Payments Corporation of India). Show less

    • United Kingdom
    • Advertising Services
    • 300 - 400 Employee
    • Digital Experience Manager
      • Mar 2019 - Aug 2021

      Driving Web Digital Experience for one of the the leading technology company for electronics and software. Also, driving new initiatives for digital user experience and design for brands like Johnson & Johnson, Philips, Dyson and more. Driving Web Digital Experience for one of the the leading technology company for electronics and software. Also, driving new initiatives for digital user experience and design for brands like Johnson & Johnson, Philips, Dyson and more.

    • India
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Assistant Product Manager
      • Apr 2017 - Mar 2019

      Lead product design and development, planning and execution of monetised instant and slot based games for end-users on web and mobile app in the African, European and Indian markets. Lead product design and development, planning and execution of monetised instant and slot based games for end-users on web and mobile app in the African, European and Indian markets.

Education

  • Guru Gobind Singh Indraprastha University
    Master's degree
    2014 - 2017
  • Jesus and Mary College
    Bachelor's degree
  • Tagore International School (Vasant Vihar)

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