QA Test Engineer

• Feb 2022 - Present

- Working with Salesforce technology towards quality assurance testing engineer in a SaaS startup. - Collaborating with the engineers to understand the requirement for each unique project and came up with solutions that well handled the situation. - Understanding customer requirements and reducing customer support workload. - Utilized problem-solving skills to adhere to the customer on a project-by-project basis. - Helped finalize the customer projects and was part of the deployment process for these projects. - Worked with customers from various markets. i.e., Tech, Jewelry, Personal usage, and many more customer types. - Researched customers’ products to provide each company with the best custom Salesforce demo. Show less

Researcher

• Jan 2022 - Sep 2022

The project focuses on working with differential equations and understanding the dynamic motion of incompressible liquids in particular domains. Higher-level math topics such as the derivation of the Navier Strokes Equation and continuity equation in one-dimensional traffic flow. These topics are then utilized to solve solve real-world problems such as the traffic modeling issues and the dynamic population modeling. The project focuses on working with differential equations and understanding the dynamic motion of incompressible liquids in particular domains. Higher-level math topics such as the derivation of the Navier Strokes Equation and continuity equation in one-dimensional traffic flow. These topics are then utilized to solve solve real-world problems such as the traffic modeling issues and the dynamic population modeling.

Outreach Intern

• 2018 - 2018