Isha Neufeld, CPHR, SHRM-SCP
Human Resources Manager at The Link: Youth and Family Supports- Claim this Profile
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Bio
Karen Clarke
Isha and I worked together at Canad Inns Destination Center Fort Garry. She was always the biggest help with hiring, and with creating and managing policies. Isha always listened and helped employees and management in challenging situations. She helped create and maintain our office culture with a balance of caring and professionalism.
Karen Clarke
Isha and I worked together at Canad Inns Destination Center Fort Garry. She was always the biggest help with hiring, and with creating and managing policies. Isha always listened and helped employees and management in challenging situations. She helped create and maintain our office culture with a balance of caring and professionalism.
Karen Clarke
Isha and I worked together at Canad Inns Destination Center Fort Garry. She was always the biggest help with hiring, and with creating and managing policies. Isha always listened and helped employees and management in challenging situations. She helped create and maintain our office culture with a balance of caring and professionalism.
Karen Clarke
Isha and I worked together at Canad Inns Destination Center Fort Garry. She was always the biggest help with hiring, and with creating and managing policies. Isha always listened and helped employees and management in challenging situations. She helped create and maintain our office culture with a balance of caring and professionalism.
Credentials
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SHRM - Senior Certified Professional (SHRM-SCP)
SHRMJan, 2020- Sep, 2024 -
CPHR
CPHR ManitobaOct, 2017- Sep, 2024
Experience
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The Link: Youth and Family Supports
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Canada
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Mental Health Care
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1 - 100 Employee
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Human Resources Manager
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Nov 2022 - Present
Reporting directly to the Director of HR, lead the routine functions of the HR department, including recruitment, retention, performance management, investigations, return to work programs, employee and labour relations, educating and supporting leadership and employees. Lead, mentor and coach the HR team. Provides effective counsel and sound advice to leaders within the organization to attract, retain and move employees towards higher performance through engaging in equitable people systems, practices and advice. Collaborate with the Director of HR to execute HR strategies in line with the organizational strategic plan. Coordinate and implement policies, training, processes and initiatives to support the growth of the organization. Create HR metrics and conduct research and analysis of organizational trends. Show less
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eCom Customer Care
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Canada
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Telecommunications
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1 - 100 Employee
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Human Resources Business Partner
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Mar 2016 - Nov 2022
Reporting directly to the President/Owner, plan, develop, implement and evaluate strategic human resources and employee relations strategies including policies, programs and procedures to address the organization's requirements. Manage and develop a group of 3 employees on the administration and payroll team. Provide general assistance and communication to all employees and management. Research and prepare occupational classifications, job descriptions, and competency appraisal measures and systems. Advise managers and employees on the interpretation of human resources policies, compensation and benefit programs. Plan and administer staffing, training and career development, employee assistance,and enforce employment equity. Manage programs and maintain human resources information and related records systems. Manage the entire recruitment cycle and hire and oversee training of staff. Create and co-ordinate employee performance appraisal programs Advise on changing legislation and policy requirements provincially and federally. Create and conduct management training workshops. Show less
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Canad Inns
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Canada
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Hospitality
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200 - 300 Employee
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Human Resources Coordinator
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Apr 2015 - Mar 2016
Manage day to day HR operations of the Transcona and Club Regent Casino Hotel locations. Ensure HR processes and procedures are consistently followed and communicated to a staff of approximately 250 employees. Provide general assistance and communication to all employees. Manage all recruitment and related administration - pre-screening, job advertisements, interviewing, reference checks.Grow and coordinate work placement programs through educational institutions and other organizations. Provide guidance and advice to managers on employee and labour relations and issues relating to disciplinary measures. Provide guidance on interpretation of the collective agreement and ensuring all requirements are being met property-wide. Implementing the collective agreement and any ratification changes. Advising on Employment Standards and provincial/federal legislation as it applies to Human Resources. Consulting on progressive discipline decisions and the development of performance improvement plans.Create and conduct management and employee training workshops. Schedule and conduct new hire orientation and onboarding.Process and prepare all paperwork for employment changes. Benefits administration. Conduct exit interviews. WCB claims management.Workplace Health and Safety Committee MemberCoordinate training for the facility, job specific and health and safety related. Show less
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Human Resources Coordinator
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Nov 2013 - Apr 2015
Manage day to day operations of the Fort Garry Canad Inns location. Ensure HR processes and procedures are consistently followed and communicated to a staff of approximately 180 employees. Provide general assistance and communication to all employees. Manage all recruitment and related administration - pre-screening, reference checks, job advertisements, interviewing. Grow and coordinate work placement programs through educational institutions and other organizations. Provide guidance and advice to managers on employee relations and issues relating to disciplinary measures. Create and conduct management and employee training workshops. Schedule and conduct new hire orientation and onboarding.Process and prepare all paperwork for employment changes. Benefits administration. Conduct exit interviews. WCB claims management.Workplace Health and Safety Committee MemberCoordinate training for the facility, job specific and health and safety related. Show less
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Manitoba Public Insurance
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Canada
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Insurance
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700 & Above Employee
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Human Resources Administrator
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Mar 2013 - Nov 2013
Provide support and backup to the HR Advisors, aid in recruitment and staffing. Participate in new HRIS implementation – training, documenting new procedures. Day to day contact with employees and follow up regarding employment questions.Screened, reviewed, and set up interviews for various entry level positions. Partnered with educational institutes to grow and set up the student placement program within MPI. Provide guidance to new placement supervisors. Coordinate registration and attend career fairs at various colleges, universities, and new immigrant and refugee organizations. Efficiently update employee records on the HR system and employee files with high level of detail orientation, includes: new hires/re-hires, terminations/resignations, promotions, reclassifications, transfers. Provide communication of employment changes to the incumbent and other stakeholders.Prepare postings and post vacancies on the intranet.Duties also include those identified as a Human Resources Assistant. Show less
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Human Resources Assistant
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Jan 2013 - Mar 2013
Efficiently update employee records on the HR system and employee files with high level of detail orientation, includes: new hires/re-hires, terminations/resignations, promotions, reclassifications, transfers. Provide communication of employment changes to the incumbent and other stakeholders.Prepare postings and post vacancies on the intranet. Run regular reports to be distributed to HR Advisors. Prepare letter of offer packages to new hires. Screened, reviewed, and set up interviews for various entry level positions. Partnered with educational institutes to grow and set up the student placement program within MPI. Coordinate registration and attend career fairs at various colleges, universities, and new immigrant and refugee organizations. Show less
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Professional Intern, Human Resources
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May 2011 - Jan 2013
Support in unionized internal recruitment process for all entry level and senior level administrative positions: screening, interviews, liaising with hiring manager, and final decision. Collaborate with advertising to create and draft advertisements for external positions. Take part in comprehensive benefit file audit.Effectively carry out multiple exit interviews. Train multiple Asper Co-op interns. Liaise with external institutions for setting up student placements and coordinating Take Our Kids to Work Day.Duties also include those identified during Co-op term at MPI. Show less
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Co-op Student, Human Resources
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Sep 2010 - Dec 2010
Efficiently screened, reviewed, and set up interviews for all levels of positions, as well as setting up and invigilating testing sessions and doing reference checks. Did market research and investigation on how to use RESUMate from a competition perspective; presented findings and recommendations to HR team. Learned to use assessment tool ManagementPro, working knowledge of HRIS HRDirector (HRD), attended workshops and seminars, and used grading scales on panel for high level interviews. Attend career fairs and networking events for recruitment. Show less
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Education
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2017 - 2017
CPHR Manitoba
CPHR Designation -
2008 - 2012
University of Manitoba
Bachelor of Commerce Honours Co-op, Human Resource Management -
2019 -
Society for Human Resource Management
SHRM-SCP Designation
Community
