Ishana Biju

Psychological Mentor at Likeminded
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Location
Berlin, Berlin, Germany, DE

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Credentials

  • Change Management for Projects
    LinkedIn
    Aug, 2023
    - Sep, 2024

Experience

    • India
    • Internet Publishing
    • Psychological Mentor
      • Jun 2022 - Present

      Train and advice clients in building strong interpersonal and effective conflict resolution skills to foster professional and personal relationships. Train and advice clients in building strong interpersonal and effective conflict resolution skills to foster professional and personal relationships.

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Case Manager and Program Coordinator
      • Feb 2020 - Sep 2020

      - Led project transforming a non-technical highly interactive recovery program (>100 people) to virtual in one week in response to COVID restrictions. - Trained patients and trainers for successful adoption of new ways of working. - Drove outcomes focusing on KPIs related to complaints, incidents, graduation rate. - Collaborated cross-functionally with law enforcement offices, medical facilities, NPOs and sponsors to optimize treatment outcomes. - Recruited staff to support patients in the substance abuse program. Show less

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Sales And Service Specialist
      • Aug 2019 - Feb 2020

      - Onboarded and serviced over 55 clients. - Improved client retention through check-ins and liaising with care-providers. - Onboarded and serviced over 55 clients. - Improved client retention through check-ins and liaising with care-providers.

    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Systemic Therapist
      • Aug 2019 - Jan 2020

      - Provided Negotiation and Moderation services for groups undergoing change. - Provided coaching services on Conflict management and Communication skills. - Provided Negotiation and Moderation services for groups undergoing change. - Provided coaching services on Conflict management and Communication skills.

    • United States
    • Museums, Historical Sites, and Zoos
    • Client Services
      • Dec 2017 - Jul 2019

      Coordinating museum events; orientating local and international visitors to the Museum; handling administrative duties Coordinating museum events; orientating local and international visitors to the Museum; handling administrative duties

    • United States
    • Research Services
    • Counselor (Systemic Therapy)
      • Jun 2018 - Jun 2019

      - Mediated culturally-sensitive case management for undocumented immigrants and high-risk families with social and governmental and entities. - Led emergency crisis intervention with police for runaway minors. - Mediated culturally-sensitive case management for undocumented immigrants and high-risk families with social and governmental and entities. - Led emergency crisis intervention with police for runaway minors.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Graduate Assistant Academic and Disabilities Services
      • Jan 2018 - Jun 2019

      - Assisted the Academic and Disabilities Services, conducting weekly support groups and workshops. - Supported students with disabilities with academic and mental emotional services - Coordinated and proctored examinations - Assisted the Academic and Disabilities Services, conducting weekly support groups and workshops. - Supported students with disabilities with academic and mental emotional services - Coordinated and proctored examinations

    • Canada
    • Individual and Family Services
    • 1 - 100 Employee
    • Counselor (Systems oriented)
      • May 2016 - Jun 2017

      - Led over 20 large scale mental health advocacy campaigns and reached 1,500+ people to raise awareness of suicide prevention, sexual harassment and rights of minorities. - Provided trauma-informed care to children, minority communities and survivors of abuse. - Led over 20 large scale mental health advocacy campaigns and reached 1,500+ people to raise awareness of suicide prevention, sexual harassment and rights of minorities. - Provided trauma-informed care to children, minority communities and survivors of abuse.

    • Australia
    • Religious Institutions
    • 1 - 100 Employee
    • Program Facilitator
      • Aug 2013 - Aug 2014

      - Planned and conducted outdoor adventure training programs for groups of children and young adults, tailor-made to the unique team requirements - Planned and conducted outdoor adventure training programs for groups of children and young adults, tailor-made to the unique team requirements

    • India
    • Mechanical Or Industrial Engineering
    • 100 - 200 Employee
    • Marketing and Sales Manager
      • Oct 2011 - Jun 2013

      - Led quality and compliance project to acquire industry certification in 6 months. - Supervised a team of 12 to coordinate logistics related to packaging, transporting and delivering mineral water to over 250 clients/week. - Led quality and compliance project to acquire industry certification in 6 months. - Supervised a team of 12 to coordinate logistics related to packaging, transporting and delivering mineral water to over 250 clients/week.

Education

  • Wheaton College
    Master of Arts - MA, Marriage and Family Therapy/Counseling
    2017 - 2019
  • Mont Fort College, Old Madrass Road, Bl-38
    Master's degree, Counseling Psychology
    2015 - 2017
  • Youthworks Outdoors
    Cert III, Experiential Learning
    2013 - 2014
  • Women's Christian College Chennai
    Bachelor of Science - BS, Design and Visual Communications, General
    2008 - 2011

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