Chief Data and Analytics Officer

• Jan 2021 - Present

Co-founder & CDO

• Sep 2018 - Jan 2021

Leading a team of data engineers, data scientists and PM’s in building and executing the strategic vision across the following spectrum of services - Strategic consulting - Data & ML/AI system architecture, Security and Privacy laws, Company data roadmap development, system audits - Data engineering services - Cloud environment setup, data “janitorial” services (cleaning, de-duping, wrangling), data pipeline building, warehouse design and deployment, BI tool setup, integrations, micro-services, API building, performance optimization - Data science services - predictive analytics modeling and deployment, time-series & regression modeling, clustering, text analytics, stochastic modeling - Domain expertise - Customer analytics (CLV, churn, Lead scoring, Recommendation engines), Supply chain analytics (logistics, route optimization, forecasting), Airlines (frequent flyer optimization, IROP management, up sell/ cross sell), Private Equity due diligence Beacon is a black ops ROI focused, full stack data solutions company focused on optimizing clients data environments for fast and sustainable wins http://www.beacondata.com Show less

Independent Consultant

• Jan 2015 - Jan 2021

- Advised over 30 companies ranging from series A to PE backed to publicly held, in strategic data planning, analytics eco-system design, ML/AI engine development, warehouse design, predictive analytics modeling, data pipelines, ETL/ ELT, wrangling, cleansing, external data integration, data security and privacy audits - Demonstrated 10X+ ROI in various industries including OTA’s (one of the largest publicly held online travel agencies), ticketing, non-for-profits, restaurants and food chains, retail, e-commerce, financial services, supply chain, pharmaceutical, social media. - Worked as interim Data Lead for several companies during their initial phase of building up data strategy, training and developing internal data teams and stabilizing data environments. Show less

VP of Data & Analytics

• Dec 2017 - Aug 2018

- Led a team of data engineers and analysts to build a comprehensive self-service data platform that empowered 80+ business users to make SQL-free data informed decisions (6 months, 20+ integrations) - Built a cutting-edge multi-touch attribution system that provided the transparency into true marketing spend at a granular customer level - Developed a comprehensive privacy policy management, monitoring and reporting system that covered GDPR (Europe), CASL (Canada), APP (Australa) privacy laws - Redefined & standardized company-wide KPI’s, dashboard and reports - Integrations: Production DB’s, SFMC, Segment, BrainTree, Swrve, Survey Gizmo, +20 - Technologies & tools: AWS Redshift, RDS & Aurora, Airflow, DBT, Alooma, Stitch, Kinesis, Metabase TodayTix is a private equity backed performing arts ticketing and experience company with over 2 million users that is focused on making theater accessible to millennial audiences. Show less

Founding Member, Principal – Data Governance and Analytics

• Jun 2012 - Nov 2017

As a founding member, wore many hats from chief data architect, product manager, analyst, UI/ UX designer, tester, trainer, mentor etc. Highlights Universal Data Model - Application, industry & geography agnostic abstract data model that forces table, row, variable, function & list meta data governance via business-user-friendly screens Workflow configuration engine – A platform that is at the heart of a “configure, not code” software development methodology which automates coding, enables rapid configuration of business processes and radically reduces the number of lines of code. Standardized business rule management framework – Simplified framework that enables easy visualization and execution of even the most complicated business rules Excel based reporting and dashboarding solution – A simplified data querying, reporting and visualization platform which enables retrieval of large amounts of data much faster than traditional relational systems Data management framework – A unique database architecture that utilizes several new age no-sql technologies (Cassandra, HBases/Hadoop, Elasticsearch) to optimize for scalability, availability and strict business SLA’s Mezocliq is a cloud computing venture backed by Guggenheim Partners. It offers a cloud based end-to-end enterprise suite that is a generation ahead of the market in process functionality and analytics capabilities. The suite has a ground-breaking data model, a unique data governance methodology and a completely novel way of using non-relational databases for relational purposes. Show less

Vice President - Analytics

• Jun 2007 - Apr 2012

Products Blended dialer algorithm - Researched and designed a theoretical dialer pacing algorithm to reduce high abandon (40%) and idle (50%) rates - Managed a 10-person team through all phases of the project life cycle including testing and implementation of new open-source technology - Achieved high controllability of abandon rates (5%) and 40% reduction in idle rates - The new dialer resulted in $10 million annual savings Consumer centric database - Consolidated rich transaction level collections and CRM data at iQor into a consumer centric database. The database currently includes 130 million accounts spanning 60 million unique consumers - Managed and designed a suite of consumer matching, data cleansing and standardizing algorithms that achieved low false match (0.25%) and miss-match (5%) error rates - Worked directly with the CEO and legal team to ensure 100% compliance across information sourcing, sharing and ownership Contactability model - Developed a dynamic model to predict consumer contactability and assess phone quality that eliminated 60% of dial attempts while maintaining a higher overall contact rate Liquidity models - Built theoretical models to predict various consumer liquidity scores including probability of payment and amount paid. Scored and segmented over 10 million accounts for collections Profitability model - Developed a staffing module to compute profit maximizing staffing requirements across different portfolios using contactability rates and liquidity scores - Working with the CEO and COO to develop operations strategies to maximize company profits while maintaining high performance for our clients iQor is a BPO and technology company, specializing in first and third-party collections and customer service in 7 countries with over 15,000 employees. As the head of consumer analytics I reported directly to the CEO and played the lead role in testing, designing and implementing new business ideas. Show less

Applications Consultant

• Apr 2005 - Dec 2006

Provided maintenance support in Plant Design and Document Management modules to over 50 clients in the EMEA (Europe, Middle East and Africa) region IFS is an Industry-focused Enterprise Resource Planning software solution provider for worldwide customers in over 30 countries Provided maintenance support in Plant Design and Document Management modules to over 50 clients in the EMEA (Europe, Middle East and Africa) region IFS is an Industry-focused Enterprise Resource Planning software solution provider for worldwide customers in over 30 countries

Assistant Lecturer

• Apr 2004 - Mar 2005

Conducted lectures, practical classes and workshops for classes of 50-300 students in Production, Workshop Technology and Production Planning subjects Conducted lectures, practical classes and workshops for classes of 50-300 students in Production, Workshop Technology and Production Planning subjects