Isela Holguin

Senior Human Resources Analyst at EL PASO WATER UTILITIES PUBLIC SERVICE BOARD
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Contact Information
Location
El Paso Metropolitan Area

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Credentials

  • SHRM - Certified Professional (SHRM-CP)
    Society of Human Resources Management
    Jul, 2019
    - Sep, 2024

Experience

    • Senior Human Resources Analyst
      • Jun 2018 - Present
    • United States
    • Air, Water, and Waste Program Management
    • 1 - 100 Employee
    • Human Resources Analyst
      • Nov 2016 - Jun 2018

      Perform diversified professional personnel work in classification, compensation, salary compensation, salary administration, examination, research and training. • Review applications for completeness and eligibility. Research personnel records to gather eligibility and efficiency points. Interview applicants to evaluate education and experience. Provide instructions to applicants on examinations and tests. Monitor and assist in testing process. Schedule interviews and notify applicants of outcome. • Conduct research to resolve discrepancies or gather information. Reviewing a variety of reports files and records to verify information, resolve errors, and gather information. • Perform a variety of support duties. Including typing documentation, preparing memoranda and preparing other information for distribution, review and signature. Maintain files and records, including personnel files, training records, workers’ compensation, unemployment and other documentation. Respond to requests for information, including employment verification. Answer phones and provide information to the public, applicants, employees and other city departments. Show less

    • Senior Human Resources Information System Specialist
      • Jul 2015 - Nov 2016

      Provide technical and administrative duties in support of the recruitment selection and testing function. • Review applications for completeness and eligibility. Research personnel records to gather eligibility and efficiency points. Interview applicants to evaluate education and experience. Provide instructions to applicants on examinations and tests. Monitor and assist in testing process. Schedule interviews and notify applicants of outcome. • Conduct research to resolve discrepancies or gather information. Reviewing a variety of reports files and records to verify information, resolve errors, and gather information. • Perform a variety of support duties. Including typing documentation, preparing memoranda and preparing other information for distribution, review and signature. Maintain files and records, including personnel files, training records, workers’ compensation, unemployment and other documentation. Respond to requests for information, including employment verification. Answer phones and provide information to the public, applicants, employees and other city departments. Show less

    • Education Administration Programs
    • OFFICE MANAGER/BOOKKEEPER
      • Jul 2011 - Jul 2015

      Responsible for supervising staff and providing excellent customer service. Responsible for all aspects of employee record keeping and payroll functions. • Conduct hiring interviews and review employee benefits packet with new employees. • Coordinate new employee orientation and schedules for new employee training. • Maintain a high level of confidentiality regarding all employee information. • Process payroll, journal entries, accounts payable, accounts receivable and direct deposits. • Coordinate all health insurance enrollments, and insurance claims • Complete Worker’s Compensation Interviews and paperwork associated with claims • Act as system administrator for combined Human Resources and Payroll functions • Oversee daily operations and supervise office staff Show less

    • United States
    • Financial Services
    • 200 - 300 Employee
    • EMPLOYMENT OFFICER
      • Dec 2006 - Feb 2011

      Responsible for all aspects of hiring and internal placement of employees. Interact with Vice Presidents and Managers to maintain sufficient staffing in all departments. Responsible for coordinating the hiring process to include initial intake, credit reports, pre-employment testing, drug-testing and background investigations.• Conducted final interviews and hire new employees.• Coordinated new employee orientation and schedules for new employee training. • Responsible for overseeing the applicant flow system within HR Perspective to insure that all data flows into the Affirmative Action Plan.• Assisted in preparing EEO statistical information.• Acted as liaison in the development of the credit union’s Talent Management System to include online applications, credit reporting and evaluation scores.• Assisted with implementation and administration of benefits enrollment• Assisted with workers’ compensation claims and worked with employees and insurance to resolve issues • Assisted with benefits administration including all aspects of claims• Maintain a high level of confidentiality regarding all employee information. • Conducted initial Worker’s Compensation interviews. Show less

    • EMPLOYEE RELATIONS OFFICER
      • Feb 2001 - Nov 2006

      Responsible for interacting with other departments to develop, coordinate and promote employee morale and activities. Responsible for coordinating all GECU employee special events and work as organization liaison working with charitable organizations.• Maximize GECU involvement and exposure to various organizations including all United Way sponsored agencies.• Responsible for developing and maintaining budget for employee functions and employee uniforms.• Schedule, coordinate, and execute all special events including annual employee meetings, picnic, celebrations, employee awards banquet, Christmas party, and United Way Campaign while developing and overseeing budget. • Employee Liaison coordinator for all credit union sponsored charitable functions.• Maintain inventory and general ledgers for all employee uniforms. Show less

    • HUMAN RESOURCE ADMINISTRATIVE ASSISTANT
      • Jul 1999 - Jan 2001

      Responsible for maintaining all personnel information system databases and providing administrative support for the Vice President, Human Resources. • Maintain accurate information on all credit union personnel in human resources information systems. • Maintain salary review notifications and processes and all related paperwork.• Prepare and distribute monthly personnel reports to management.• Maintain and update credit union job descriptions.• Generate employee suspension and termination letters.• Provide administrative support to the Vice President, Human Resources. Show less

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