Experience

Pursuant Health

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Technical Support Team Lead

  • Jun 2021 - Present

• Hardware Engineer

  • Mar 2019 - Aug 2021

• Customer Support Analyst

  • May 2017 - Aug 2021

  - Responsible for handling support calls for incentive-based programs for consumers.- Monitoring and analysis of system data for field-based hardware, and scheduling repairs.

• IT Contractor

  • Mar 2017 - May 2017

  - Analyzed system data for field-based hardware, and scheduled repairs.- Determined problems for and completed repairs of warehouse-based systems.



Follett Higher Education

• United States
• Retail
• 700 & Above Employee

• Team Member II

  • Oct 2014 - May 2017

  - In charge of shipping/receiving incoming and outgoing orders.- Required to monitor inventory levels, and inform inventory manager of low or over stocked items.- Assisted customers with selecting proper and required materials for program of education. - In charge of shipping/receiving incoming and outgoing orders.- Required to monitor inventory levels, and inform inventory manager of low or over stocked items.- Assisted customers with selecting proper and required materials for program of education.



Pursuant Health

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• IT Contractor

  • Dec 2016 - Jan 2017

  - Analyzed system data for field-based hardware, and scheduled repairs.- Determined problems for and completed repairs of warehouse-based systems. - Analyzed system data for field-based hardware, and scheduled repairs.- Determined problems for and completed repairs of warehouse-based systems.



UGA Graduate School

• United States
• Education Administration Programs
• 1 - 100 Employee

• Assistant Instructor - Gamma Games Summer Camp

  • Jun 2016 - Jul 2016

  - Assisted students and teachers with software development incidents and debugging.- Provided support and maintenance of hardware required for lessons. - Assisted students and teachers with software development incidents and debugging.- Provided support and maintenance of hardware required for lessons.



World Touch Gaming, Inc.

• Gambling Facilities and Casinos
• 1 - 100 Employee

• Programming Intern

  • May 2014 - Mar 2016

  - Responsible for the development and configuration of a Photon Server application and client, for use in a card-based Facebook game.- Responsible for the creation of a finite state machine for use in the same card-based Facebook game.- Providing the following documentation regarding the state machine: --> Data library --> Scripts --> States --> Rules - Responsible for the development and configuration of a Photon Server application and client, for use in a card-based Facebook game.- Responsible for the creation of a finite state machine for use in the same card-based Facebook game.- Providing the following documentation regarding the state machine: --> Data library --> Scripts --> States --> Rules



ZapMil LLC

• Programming Intern

  • Jul 2014 - Dec 2014



IHOP

• United States
• Restaurants
• 700 & Above Employee

• Host/Cashier

  • Apr 2014 - Nov 2014

  - Greet customers.- Seat customers according to party size.- Operate cash register. - Greet customers.- Seat customers according to party size.- Operate cash register.



Follett Higher Education

• United States
• Retail
• 700 & Above Employee

• Seasonal Sales Associate

  • Jul 2014 - Aug 2014

  - Provided in-store maintenance.- Assisted customers with location and purchase of textbooks and supplies.- Stocking shelves/inventory.- Operation of the photo booth for student and faculty I.D. photos.- Operation of cash register.

• Seasonal Sales Associate

  • May 2014 - Jun 2014

  - Provided in-store maintenance.- Assisted customers with location and purchase of textbooks and supplies.- Stocking shelves/inventory.- Operation of the photo booth for student and faculty I.D. photos.- Operation of cash register.



Follett Higher Education

• United States
• Retail
• 700 & Above Employee

• Seasonal Sales Associate

  • Dec 2013 - Jan 2014

  - Provided in-store maintenance.- Assisted customers with location and purchase of textbooks and supplies.- Stocking shelves/inventory.- Operation of the photo booth for student and faculty I.D. photos.- Operation of cash register. - Provided in-store maintenance.- Assisted customers with location and purchase of textbooks and supplies.- Stocking shelves/inventory.- Operation of the photo booth for student and faculty I.D. photos.- Operation of cash register.



Follett Higher Education

• United States
• Retail
• 700 & Above Employee

• Seasonal Sales Associate

  • Jul 2013 - Aug 2013

  - Provided in-store maintenance.- Assisted customers with location and purchase of textbooks and supplies.- Stocking shelves/inventory.- Operation of the photo booth for student and faculty I.D. photos.

• Seasonal Sales Associate

  • May 2013 - Jun 2013

  - Provided in-store maintenance.- Assisted customers with location and purchase of textbooks and supplies.- Stocking shelves/inventory.- Operation of the photo booth for student and faculty I.D. photos.



Follett Higher Education

• United States
• Retail
• 700 & Above Employee

• Seasonal Sales Associate

  • Dec 2012 - Jan 2013

  - Provided in-store maintenance.- Assisted customers with location and purchase of textbooks and supplies.- Stocking shelves/inventory.- Operation of the photo booth for student and faculty I.D. photos. - Provided in-store maintenance.- Assisted customers with location and purchase of textbooks and supplies.- Stocking shelves/inventory.- Operation of the photo booth for student and faculty I.D. photos.