Experience

MAUZAN GROUP

• United Arab Emirates
• Textile Manufacturing
• 1 - 100 Employee

• Sales Associate

  • Nov 2017 - Present

   Assisting customers’ addressing their needs and requirments.  Receive direct orders & respond to customers’ related inquiries.  Answering products & service questions and suggesting others related matters.  Answer all incoming calls and handle inquiries whenever possible.  Offering customers available new products and other options related to their needs.  Explaining to the customers the products specifications and respond to related questions.  Ensure store floor is organized & products properly displayed according to requirements.  Receive cash and credit payments from customers.  Ensure that cash received for products is according to the approved price list.  Represent the Company products & assist the store manager and other staff as requested.  Regularly monitor targets & key performance indicators to ensure their achievement on time.  Supervising staff to make sure that the customers’ orders are delivered.  Resolves problems & customers’ complaint; determining the cause; verifying the available resolving options, selecting and explaining the best solution; expediting correction or adjustment; following up to ensure resolution. Show less



Al-Futtaim

• United Arab Emirates
• Retail
• 700 & Above Employee

• Customer Service Associate

  • Jul 2016 - Present

  Customer service sports shop ( stadium marina mall) Customer service sports shop ( stadium marina mall)



Abu nooran

• Al Wahda, Abu Dhabi, United Arab Emirates

• Sales Executive _ shop in charge

  • Jun 2014 - Jun 2016

  Selling ready made or Sewing women 's clothing by ordering from factory Selling ready made or Sewing women 's clothing by ordering from factory