Isak Olofsson

Lagerarbetare/Truckförare at Bo Andrén AB
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Contact Information
us****@****om
(386) 825-5501
Location
SE
Languages
  • Swedish Native or bilingual proficiency
  • English Full professional proficiency
  • Norwegian Professional working proficiency
  • Spanish Elementary proficiency

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Bio

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LinkedIn User

Knowing Isak through Niagara College has been a pleasant experience. I have known him to be very hard working and very creative, I would strongly recommend him for any organization.

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Credentials

  • Certified Fraud Specialist (CFS,)
    Klarna
    Nov, 2016
    - Oct, 2024
  • Dispute Resolution
    Klarna
    Nov, 2016
    - Oct, 2024

Experience

  • Bo Andrén AB
    • Sweden
    • Wholesale Building Materials
    • 1 - 100 Employee
    • Lagerarbetare/Truckförare
      • May 2021 - Present

  • Invise
    • Sweden
    • Marketing Services
    • 1 - 100 Employee
    • Marketing & Sales Automation Specialist | HubSpot Engineer
      • May 2019 - May 2021

  • Klarna
    • Sweden
    • Software Development
    • 700 & Above Employee
    • Debt Collection Agent
      • May 2017 - Dec 2017

      Customer Support Agent for B2B and B2C. Dealt with cases of Debt Collection, Bankruptcy, Deceased with Debt and Fraudulent Activities. Ensuring customer retention by assisting dispute resolution in the area of products, services or debt. Achieved higher levels of customer satisfaction with effective communication, by providing beneficial advice to customers regarding their personal finance. Customer Support Agent for B2B and B2C. Dealt with cases of Debt Collection, Bankruptcy, Deceased with Debt and Fraudulent Activities. Ensuring customer retention by assisting dispute resolution in the area of products, services or debt. Achieved higher levels of customer satisfaction with effective communication, by providing beneficial advice to customers regarding their personal finance.

  • Teleperformance
    • France
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Customer Services Agent
      • Apr 2016 - Mar 2017

      Customer support for credit purchases, dispute resolution, and fraudulent activities. Top monthly agent in the company in customer satisfaction, 3 times. First-hand contact with B2C fraudulent activities. Customer support for credit purchases, dispute resolution, and fraudulent activities. Top monthly agent in the company in customer satisfaction, 3 times. First-hand contact with B2C fraudulent activities.

Education

  • Hermods Yrkeshögskola
    Kyl- och värmepumpstekniker
    2021 - 2023
  • Niagara College
    Advanced Ontario Diploma, Business Administration - Marketing
    2018 - 2021
  • Anderstorpskolan
    Upper Secondary School, Social Sciences & leadership
    2008 - 2011

Community

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