Isaiah Carter

Executive Account Manager at Podcast Architects
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Contact Information
us****@****om
(386) 825-5501
Location
College Station-Bryan Area

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Experience

    • United States
    • Online Audio and Video Media
    • 1 - 100 Employee
    • Executive Account Manager
      • Jul 2023 - Present

      Client Relationship Management: Developing and maintaining solid relationships with clients, understanding their business objectives and challenges to effectively position our products and services as solutions.Account Growth and Retention: Identifying opportunities to expand business within existing accounts, working closely with the sales and marketing teams to drive revenue growth and achieve customer retention.Strategic Planning: Developing account plans, outlining short-term and long-term strategies to maximize value and align with the client's goals.Client Advocacy: Acting as clients' main point of contact, proactively addressing any concerns or issues that arise and serving as their advocate within the organization.Cross-Functional Coordination: Coordinating with various departments, such as sales, marketing, and customer support, to ensure seamless execution of deliverables.Contract Negotiation: Leading contract negotiations, renewals, and pricing discussions, ensuring mutual benefits for both the client and the company.Performance Analysis: Monitoring account performance, tracking key performance indicators (KPIs), and providing regular reports to clients and internal stakeholders on progress, achievements, and areas for improvement.Market and Industry Knowledge: Staying up to date on market trends, industry developments, and competitor activities, providing valuable insights and recommendations to clients and internal teams.Customer Satisfaction: Proactively seeking client feedback to measure satisfaction levels and take necessary actions to address any concerns or improve service quality.Upselling and Cross-selling: Identifying opportunities to upsell additional products or services, collaborating with the sales team to create compelling proposals and close deals Show less

    • Account Manager/Production Assistant
      • May 2023 - Jul 2023

    • Animation and Post-production
    • 1 - 100 Employee
    • Freelance Videographer
      • May 2017 - Present

      Creating original video content by working collaboratively with producers, designers and art specialists to facilitate multimedia production. Creating original video content by working collaboratively with producers, designers and art specialists to facilitate multimedia production.

    • Spectator Sports
    • 200 - 300 Employee
    • Live Stream Camera Operator
      • Apr 2023 - Jun 2023
    • United States
    • Real Estate
    • 200 - 300 Employee
    • Leasing Marketing Manager
      • Dec 2021 - May 2023

      As a Leasing Manager, I expertly conducted property showings, skillfully showcasing its unique features, addressing inquiries, and adeptly handling concerns to successfully close contracts with prospective tenants. To ensure smooth operations and data-driven decision-making, I diligently created and submitted daily reports on leasing activities, providing valuable insights to the management team. With a strategic mindset, I actively developed and executed tactical marketing plans to attract a wider audience and increase property visibility in the market. My proactive approach extended to managing daily and weekly marketing and leasing plans, maximizing efficiency, and optimizing results. Recognizing the importance of team success, I closely monitored the performance of individual leasing agents and provided valuable coaching on successful strategies, fostering their professional growth and elevating overall team performance. Show less

    • United States
    • Real Estate
    • 1 - 100 Employee
    • Leasing Marketing Manager
      • Jun 2021 - Dec 2021

      As a Leasing Manager, I successfully led and supervised a team of 5 leasing consultants, ensuring maximum occupancy of all units and maintaining high renewal rates. I maintained a smooth leasing flow by overseeing the completion of all necessary paperwork and ensuring no interruptions in the leasing process. Additionally, I managed and updated all social media and marketing platforms daily, staying informed about market trends and implementing strategies to drive traffic to the property.In addition to these responsibilities, I took charge of planning and executing all monthly property-wide leasing and resident events, enhancing resident engagement and community spirit. My dedication and proactive approach contributed significantly to the overall success and positive reputation of the property. Show less

    • Leasing Manager/Marketing Specialist
      • Mar 2021 - May 2021

      As the Leasing Manager, I provided strong leadership to a team of 6 leasing consultants, achieving maximum occupancy of all units and consistently maintaining high renewal rates. By overseeing the efficient completion of all necessary paperwork, I ensured a smooth and uninterrupted leasing flow, enhancing customer satisfaction and operational efficiency.My commitment to staying ahead of market trends led me to manage all social media and marketing platforms daily, implementing strategic campaigns that effectively drove traffic to the property and increased brand visibility. Show less

    • United States
    • 1 - 100 Employee
    • Leasing Specialist
      • Jan 2020 - Feb 2021

      As a Leasing Consultant, I enthusiastically showcased available units and highlighted amenities in a positive light to prospective tenants, ensuring a compelling and enticing experience for potential residents. To maintain a data-driven approach, I diligently performed weekly digital audits and generated daily reports on office traffic and new leads, allowing for informed decision-making and optimizing leasing strategies. Working closely with the marketing team, I actively participated in developing effective promotional campaigns and discounted lease offers, which bolstered lead generation and enhanced the property's competitive edge in the market. Show less

    • United States
    • Higher Education
    • 700 & Above Employee
    • Campus Ambassador
      • Jul 2019 - Jan 2020

      As a dedicated School Promoter and Tour Guide, I played a pivotal role in showcasing the school's unique offerings and welcoming prospective students, faculty, and guests. My daily responsibilities involved efficiently confirming tours for the following day, diligently scheduling tours, and leading engaging tours that highlighted the school's exceptional features and amenities. With a strong focus on providing outstanding support, I assisted students, faculty, and guests, addressing any questions or concerns they may have had, ensuring a positive and informative experience for all visitors. Show less

Education

  • Blinn College

Community

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