Isaiah Wallace
Operations Analyst at Arine- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Credentials
-
Certificate in Effective Leadership
Troy UniversityAug, 2022- Nov, 2024 -
Certificate in Money Management & Finanical Wellness
Troy UniversityAug, 2022- Nov, 2024 -
Social Media Marketing Foundations
LinkedInAug, 2022- Nov, 2024 -
Certificate in Conflict of Interest
CITI ProgramJan, 2021- Nov, 2024
Experience
-
Arine
-
United States
-
Hospitals and Health Care
-
1 - 100 Employee
-
Operations Analyst
-
Aug 2022 - Present
- Consult with patients, discuss their health care needs, and offer advice while scheduling appointments for patients to speak with their pharmacist - Training employees to use new systems or follow new processes - Gathering information by observing workflows, reviewing company reports -Answers phones and emails, schedules, and confirms appointments, and inputs customer data into company systems - Consult with patients, discuss their health care needs, and offer advice while scheduling appointments for patients to speak with their pharmacist - Training employees to use new systems or follow new processes - Gathering information by observing workflows, reviewing company reports -Answers phones and emails, schedules, and confirms appointments, and inputs customer data into company systems
-
-
-
Kohl's
-
United States
-
Retail
-
700 & Above Employee
-
Customer Service Specialist and Sales Associate
-
Jun 2021 - Jul 2022
- Served as primary contact for answering telephone and greeting visitors while providing appropriate information and assistance; takes messages and refers to appropriate personnel - Develop marketing materials to highlight events, people, topics, and academia - Prepare professional writing documents with proper grammar, spelling, and content - Served as primary contact for answering telephone and greeting visitors while providing appropriate information and assistance; takes messages and refers to appropriate personnel - Develop marketing materials to highlight events, people, topics, and academia - Prepare professional writing documents with proper grammar, spelling, and content
-
-
-
JCPenney
-
United States
-
Retail
-
700 & Above Employee
-
Customer Service Representative and Sales Floor Associate
-
Mar 2019 - May 2021
- Establish rapport and build relationships with clients to provide tailored assistance and service to meet their needs, solving conflict - Serve customers by providing products and service information while resolving problems and making suggestions and creating a welcoming experience by authentically greeting every guest every time. - Operated on a fast pace POS, advertised and price matched the latest specials to increase sales and perform cashier duties - Establish rapport and build relationships with clients to provide tailored assistance and service to meet their needs, solving conflict - Serve customers by providing products and service information while resolving problems and making suggestions and creating a welcoming experience by authentically greeting every guest every time. - Operated on a fast pace POS, advertised and price matched the latest specials to increase sales and perform cashier duties
-
-
-
Chick-fil-A Restaurants
-
United States
-
Restaurants
-
700 & Above Employee
-
Customer Service Specialist
-
May 2016 - Feb 2019
- Establish rapport with clients to provide tailored assistance and service to meet their needs - Work in fast-paced environment while using POS cash register accurately and efficiently - Ask engaging questions to develop effective solutions for customers - Maintain records of sales or other business transactions detailed spreadsheets - Ensure organized filing system of digital and physical files containing pertinent information - Perform general office clerical duties including check-in, operating multi-line phone, and filing, make copies of documents Show less
-
-
Education
-
2019 - 2022
Valdosta State University
Bachelor's degree, Communication
Community
