Isaboe Hollis
Staff Services Analyst at Mariposa County- Claim this Profile
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Topline Score
Bio
Credentials
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SheCodes Plus
SheCodesJun, 2023- Nov, 2024 -
SheCodes Basics Add-On
SheCodesMar, 2023- Nov, 2024 -
SheCodes Basics
SheCodesDec, 2022- Nov, 2024
Experience
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Mariposa County
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United States
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Government Administration
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1 - 100 Employee
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Staff Services Analyst
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Jul 2022 - Present
• Provide administrative and operational support for electronic health records• Collects and organizes data to help improve agency operational performance• Analyze program and staff requirements for mandatory state reporting• Develop content and train staff on new and updated regulations• Ability to work independently and effectively in performing duties as assigned and managing multiple projects
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System Support Analyst
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Sep 2020 - Jul 2022
• Software management and support for medical software, telehealth, and business systems• Electronic equipment/device hardware maintenance• Grant writing to implement and improve telehealth equipment infrastructure• Complete monthly/weekly reports to improve agency productivity• Support the Technical Services team by communicating, testing, and troubleshooting technical issues• Train end users securities and technical functions to improve preventative maintenance• Create policies and protocols regarding cyber security and equipment maintenance• Technical implementation planning Show less
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Senior Office Assistant
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Dec 2018 - Sep 2020
• Supervising office procedures• Maintaining Policy and Procedures in a customer service environment• Knowledge of HIPPA standards, liabilities, protocols, and practice for onsite and offsite• QA• Train new staff in agency protocols, efficiency, teamwork, electronic system storage, and confidentiality• Supervision of subordinate personnel• Processing medical records, clinical forms, authorizations and electronic system storage• Understanding and prioritizing processes to maintain agency compliance (data and outreach)• Coordinating staff and customer communications (email, Intranet/Internet, phones)• Managing software and troubleshooting equipment• Scheduling appointments, staff-meetings, and streamlining/updating efficient office methods Show less
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RITE AID
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Retail
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700 & Above Employee
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Supervisor\Assistant Price Accuracy Coordinator
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May 2013 - Dec 2018
• Ensure customers receive excellent service and experience from a corporation • Assist in sales, customer service selection, and maintaining merchandise • Manage clients’ pharmaceutical files, inquires, and medications Additional Skills: Performing Transactions, Managing Personal Financial Information, Record Keeping, Data Entry, Maintaining Confidentiality, Customer Service • Ensure customers receive excellent service and experience from a corporation • Assist in sales, customer service selection, and maintaining merchandise • Manage clients’ pharmaceutical files, inquires, and medications Additional Skills: Performing Transactions, Managing Personal Financial Information, Record Keeping, Data Entry, Maintaining Confidentiality, Customer Service
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Freelance Illustrator
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Jan 2000 - Jan 2018
Created work for private contractor using both traditional media (pen, pencils, ink, paint, etc.) and computer media (Wacom Tablet, Photoshop CC, Illustrator, InDesign, Corel Painter) Created work for private contractor using both traditional media (pen, pencils, ink, paint, etc.) and computer media (Wacom Tablet, Photoshop CC, Illustrator, InDesign, Corel Painter)
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Mountain Crisis Services
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Individual and Family Services
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1 - 100 Employee
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Administrative Assistant
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Jun 2009 - Jun 2011
Managed client data entry, fiscal reports (statistics entry for two sites) Maintained confidential client and financial files digital and traditional Bookkeeping, and office and client document(s) preparation Managed client data entry, fiscal reports (statistics entry for two sites) Maintained confidential client and financial files digital and traditional Bookkeeping, and office and client document(s) preparation
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Mountain Crisis Services
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California
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Volunteer/Clothesline Project Coordinator
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Aug 2004 - May 2005
Special Project: Designed and donated clothesline project’s mascot, acquisitions, flyer design Research on varied clothesline projects, delegated duties, verbal presentations and T-shirt design group supervision Special Project: Designed and donated clothesline project’s mascot, acquisitions, flyer design Research on varied clothesline projects, delegated duties, verbal presentations and T-shirt design group supervision
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Education
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Academy of Art University
Bachelor's of Fine Arts, Game and Interactive Media Design