Project manager & Salesforce Architect

• Oct 2022 - Present

Salesforce Lead Architect & Tech Lead

• Sep 2020 - Oct 2022

Expertise in the complete lifecycle for Salesforce implementation projects (Sales, Service and Marketing Cloud) working with agile and waterfall methodologies:• Project for an Implementation and improvement Service & Sales platform for a banking company.★ Functional and technical data design★ Gathering of customer requirements★ Definition of product roadmap★ Team management and support for development team★ Management of project documentation and supervision of testing plans for end users★ Monitor project progress and communicate to executive team★ Ensure compliance with the methodology and the use of optimization tools• Project for the Implementation of the logic and processes to cover the GDPR regulations for an automotive company★ Team management and support for development team★ Management of project documentation and supervision of testing plans for end users★ Gathering of customer requirements★ Functional and technical GDPR process design• Project for the first phase of development of a new MKT Cloud platform with the new data model in Sales Cloud for an insurance company:★ Definition of product roadmap★ Implementation of best practices for the design of the data model and flows★ Technical architect in the team and participation in taking requirements★ Design and participation in the design of obtaining metrics and KPIs through• Inception architecture project for an insurance company:★ Architecture roadmap design★ Design of integration flows between Sales Cloud, MKT Cloud, Azure and the different external systems★ Participation in workshops, gathering of customer requirements and presentation of the proposed architecture. Show less

Salesforce Architect

• Feb 2019 - Sep 2020

During the phase of my analyst position at Salesforce for NTT Data, I carried out functional and technical design, among other responsibilities, for the following clients:• Project for the launch of a new insurance company and therefore, the design of a new integration architecture for different platforms. ★ Functional and technical data design ★ Design of the complete architecture and the different integration flows between the different systems ★ Design and development of standard and custom functionalities (Apex Classes, Batches, Test Classes, Triggers, Workflows, Flows...) ★ Gathering of customer requirements ★ Implementation of a new SERVICE CLOUD platform for customer management Show less

Salesforce Developer

• Nov 2016 - Feb 2019

During my first stage in the company, I was a platform developer and administrator participating in the following projects with the corresponding responsibilities:• Project for an energy company for the implementation of a new Sales CRM developed in Salesforce: ★ Functional and technical data design ★ Rest API and SOAP API integration development with SAP ★ Implementation of standard (Workflows, approval processes & flows) and custom processes (Apex classes, triggers & batches, SOQL, REST API & SOAP API) in Salesforce ★ Implementation of WAVE ANALYTICS ★ Optimization of custom processes to reduce CPU time in SF ★ Platform maintenance and stabilization through case management• Project for an automotive company for the implementation of a new Customer Engagement platform in the integration area: ★ Design and development of integration processes and flows between Sales Cloud and MKT Cloud ★ Design and treatment of information for the implementation of Rest API and SOAP API integrations with external systems ★ Release Management Show less

Researcher

• Nov 2015 - Nov 2016

Research on Development of Particle Swarm Optimization (PSO) Techniques for Controlling the Quanser Active Suspension Plant Research on Development of Particle Swarm Optimization (PSO) Techniques for Controlling the Quanser Active Suspension Plant