Experience

Talentum Headhunting

• Panama
• Human Resources
• 1 - 100 Employee

• Associate

  • Jul 2021 - Present



The Estée Lauder Companies Inc.

• United States
• Personal Care Product Manufacturing
• 700 & Above Employee

• Human Resources Representative

  • Mar 2021 - Jun 2021

  - Ensured quality customer experience by communicating empathy to de-escalate difficult situations - Responsible for the administration of all required offer packages & employment letters, to be created & delivered according to set standards - Processing transactions for the employee lifecycle whilst ensuring accuracy and data integrity - Ensured quality customer experience by communicating empathy to de-escalate difficult situations - Responsible for the administration of all required offer packages & employment letters, to be created & delivered according to set standards - Processing transactions for the employee lifecycle whilst ensuring accuracy and data integrity



Alorica

• United States
• Outsourcing/Offshoring
• 700 & Above Employee

• Customer Service Specialist

  • Jun 2020 - Mar 2021

  - Meet & exceed client satisfaction metrics aligned to company goals - Strive for quick complaint resolution - Acquired experience in maintaining client satisfaction platforms & processes - Meet & exceed client satisfaction metrics aligned to company goals - Strive for quick complaint resolution - Acquired experience in maintaining client satisfaction platforms & processes



No Access

• London, England, United Kingdom

• Public Relations

  • Sep 2018 - Mar 2021

  - Developed & implemented communications strategy to create awareness of brand - International networking to promote artists, designers, models, musicians, and our platform - Designed, modeled, and shot campaigns - Developed & implemented communications strategy to create awareness of brand - International networking to promote artists, designers, models, musicians, and our platform - Designed, modeled, and shot campaigns



Global Issues Network

• United States
• Program Development
• 1 - 100 Employee

• Co-Developer & Youth Director

  • Oct 2015 - Mar 2021

  - Created service learning projects - Multicultural team management - Designed LOCAL - GLOBAL scale strategic plans - Awarded scholarship to organise conference in UNESCO CENTER FOR PEACE ( Washington, D.C . ) - Review all material before publishing - Mentor newcomers - Created service learning projects - Multicultural team management - Designed LOCAL - GLOBAL scale strategic plans - Awarded scholarship to organise conference in UNESCO CENTER FOR PEACE ( Washington, D.C . ) - Review all material before publishing - Mentor newcomers



Neology

• Panama City, Panamá, Panama

• Communication & Production Intern

  • Jul 2019 - Aug 2019

  - Worked closely with Creative Director gaining firsthand insight & knowledge of communication strategies - Production planning & logistics for multiple accounts - Worked closely with Creative Director gaining firsthand insight & knowledge of communication strategies - Production planning & logistics for multiple accounts