Experience

Tromp Medical Sasu

• France
• Medical Equipment Manufacturing
• 1 - 100 Employee

• Service Manager France

  • Jan 2021 - Apr 2023



Carestream

• United States
• Medical Equipment Manufacturing
• 700 & Above Employee

• Service Sales Manager - Western Cluster

  • Apr 2014 - Dec 2020

  Revenues above 10 million euros – annual overachievement of the goals by 3 to 10% Supervision of administrative team, monitoring of results Development of commercial actions (medical imaging sector); negotiations Establish sustainable business relationships with customers (hospitals, medical centres) Coordination of multifunctional activities in an international environment

• Service Manager

  • Oct 2008 - Apr 2014

  Management of a technical team (14 people) Head of P&L, turnover of €3.3 million Negotiation of new services with clients, monitoring of service contracts Responsible for performance metrics, service levels and customer satisfaction



Eastman Kodak Health Group

• United States
• Medical Equipment Manufacturing
• 1 - 100 Employee

• Service & Support Supervisor

  • Jul 2001 - Sep 2008

  Management of a call center & service contract administration team (6 people) Daily supervision, dashboards, planning Implementation and adaptation of procedures Management of a call center & service contract administration team (6 people) Daily supervision, dashboards, planning Implementation and adaptation of procedures