Experience

Swissôtel Chicago

• United States
• Hospitality
• 1 - 100 Employee

• Group Sales Manager

  • Jul 2023 - Present

  Chicago, Illinois, United States International, mid-Atlantic, governmental and entertainment market

• Sales and Marketing Coordinator

  • Sep 2021 - Aug 2023

  Chicago, Illinois, United States Acted as a liaison between customers, travel agencies and sales managers. Coordinate group requirements within and outside of sales department under manager’s direction. Created and turned over group bookings. Completed activity reports in Opera. Assisted with Request for Proposal for corporate negotiated accounts. Processed and routed new sales, changes, cancellations and renewals to appropriate managers. Oversaw the ordering and maintaining of office supplies. Assisted Area Director of… Show more Acted as a liaison between customers, travel agencies and sales managers. Coordinate group requirements within and outside of sales department under manager’s direction. Created and turned over group bookings. Completed activity reports in Opera. Assisted with Request for Proposal for corporate negotiated accounts. Processed and routed new sales, changes, cancellations and renewals to appropriate managers. Oversaw the ordering and maintaining of office supplies. Assisted Area Director of Marketing in maximizing revenue. Monitored and maintained content and photos displayed throughout the hotel. Used knowledge of Adobe Creative Suite (photoshop, illustrator) to create in-house digital promotions and designs. Assisted in photo shoots and events with partnered agencies. Acted as the liaison between guests and director of marketing. Acted as point of contact for marketing events when needed.



Enterprise Peak

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Data Processor

  • Jul 2021 - Sep 2021

  Chicago, Illinois, United States



Fairmont Olympic Hotel

• United States
• Hospitality
• 1 - 100 Employee

• Front Desk Staff

  • Jan 2020 - May 2020

  Seattle, Washington, United States Assisted guests and offer engaging service while checking in and settling guest accounts. Promoted events and services within the hotel.



HighTeam Marketing Communication

• Advertising Services
• 1 - 100 Employee

• Marketing Intern

  • Jan 2018 - May 2018

  Shanghai City, China Tasked with in-depth market research on skin care and cosmetic brands via online news outlets. Translated and proofread marketing materials (Mandarin to English; English to Mandarin) to ensure proper messaging as well as prepared documents and materials for distribution. Worked collectively with team to implement best practices for outreach optimization.