Experience

Metier Food

• Singapore
• Food and Beverage Services
• 1 - 100 Employee

• E-commerce Lead

  • Mar 2023 - Present

• E-commerce & Campaign Executive

  • May 2022 - Feb 2023



Supplybunny

• Malaysia
• Food & Beverages
• 1 - 100 Employee

• Key Account Team Manager

  • Aug 2021 - Feb 2022

  Recruiting and Hiring- Contact applicants and perform background checks, conduct interview and inform applicants on job details such as requirements and expectationsTeam Management- Prepare training materials, conduct orientations and trainings- Ensure discipline and time management of team members- Manage team members daily tasks and perform appraisal of performanceManage multiple eCommerce Platform such as Shopee, Lazada, AirAsia Fresh, Lambo, Motherhood, Grab etc. for different clients- Profile setup, upload and update SKUs, create e-store visuals, conduct promotional activitiesEngage and assist clients on account operational processes- Handle incoming orders and schedule for delivery arrangements, customer services and refund processes- Engage with clients to discuss on promotional discounts Show less

• Key Account Executive

  • Feb 2021 - Jul 2021

  Manage multiple eCommerce Platform such as Shopee, Lazada, AirAsia Fresh, Lambo, Motherhood, Grab etc. for different clients- Profile setup, upload and update SKUs, create e-store visuals, conduct promotional activitiesEngage and assist clients on account operational processes- Handle incoming orders and schedule for delivery arrangements, customer services and refund processes- Engage with clients to discuss on promotional discounts to boost store sales

• Customer Service Assistant

  • Sep 2020 - Jan 2021

  - Communicate and resolve customer inquiries and complaints- Assist with placement of orders, refunds, or exchanges- Recommend potential products by analyzing customer needs- Communicate and coordinate effectively with internal department and client's



BROS. Cafe

• Retail Management Intern

  • Sep 2017 - Dec 2017