Isabelle Guitton
Communication Manager at Sentry Software- Claim this Profile
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English Full professional proficiency
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Italian Elementary proficiency
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French Native or bilingual proficiency
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Spanish Full professional proficiency
Topline Score
Bio
Aurélia Sarnowski-Feyssaguet
Isabelle was my first manager when I joined Coheris a few years ago. Rigorous, methodical and very well organized, she helped me enter the professional working life and develop my technical writing skills. As a manager, she was always available and listening to my needs on a day-to-day basis, and a person I could really count on. For all these reasons, I highly recommend her work and her personal skills. Without her, I would not be today who I am. Thank you, Isabelle.
Thierry Engrand
Isabelle is meticulous, focused, and efficient. Her ability to communicate effectively at all levels of the organization - and more especially with her manager - was much appreciated. Her personal and professional skills allowed her to take up the challenge and become the manager of the technical writing team.
Aurélia Sarnowski-Feyssaguet
Isabelle was my first manager when I joined Coheris a few years ago. Rigorous, methodical and very well organized, she helped me enter the professional working life and develop my technical writing skills. As a manager, she was always available and listening to my needs on a day-to-day basis, and a person I could really count on. For all these reasons, I highly recommend her work and her personal skills. Without her, I would not be today who I am. Thank you, Isabelle.
Thierry Engrand
Isabelle is meticulous, focused, and efficient. Her ability to communicate effectively at all levels of the organization - and more especially with her manager - was much appreciated. Her personal and professional skills allowed her to take up the challenge and become the manager of the technical writing team.
Aurélia Sarnowski-Feyssaguet
Isabelle was my first manager when I joined Coheris a few years ago. Rigorous, methodical and very well organized, she helped me enter the professional working life and develop my technical writing skills. As a manager, she was always available and listening to my needs on a day-to-day basis, and a person I could really count on. For all these reasons, I highly recommend her work and her personal skills. Without her, I would not be today who I am. Thank you, Isabelle.
Thierry Engrand
Isabelle is meticulous, focused, and efficient. Her ability to communicate effectively at all levels of the organization - and more especially with her manager - was much appreciated. Her personal and professional skills allowed her to take up the challenge and become the manager of the technical writing team.
Aurélia Sarnowski-Feyssaguet
Isabelle was my first manager when I joined Coheris a few years ago. Rigorous, methodical and very well organized, she helped me enter the professional working life and develop my technical writing skills. As a manager, she was always available and listening to my needs on a day-to-day basis, and a person I could really count on. For all these reasons, I highly recommend her work and her personal skills. Without her, I would not be today who I am. Thank you, Isabelle.
Thierry Engrand
Isabelle is meticulous, focused, and efficient. Her ability to communicate effectively at all levels of the organization - and more especially with her manager - was much appreciated. Her personal and professional skills allowed her to take up the challenge and become the manager of the technical writing team.
Experience
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Sentry Software
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France
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Software Development
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1 - 100 Employee
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Communication Manager
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Dec 2013 - Present
Trusted market leader in IT monitoring, Sentry Software provides innovative solutions for observability platforms supporting OpenTelemetry (BMC Helix, Datadog, Prometheus, Grafana, etc.).Responsibilities include:- Leading, motivating, and inspiring the Communication Team- Developing high-quality marketing assets- Supervising all communication- Coordinating worldwide and local events- Transforming documentation processes (docs-as-code approach - technical documentation in markdown)Keywords: OpenTelemetry, Observability, SustainabilityLanguages: English Show less
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Marketing and Technical Writer
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Apr 2011 - Nov 2013
Responsibilities included:- Writing marketing materials (datasheets, white papers, video scripts, etc.)- Writing Web content- Managing social media communities- Writing user guides- Creating eLearning coursesKeywords: Hardware Monitoring, Storage Monitoring, Applications MonitoringLanguages: EnglishTools: Help&Manual, Adobe Captivate, Confluence, SharePoint, JIRA, BitBucket, SourceTree, Markdown
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Coheris
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France
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IT Services and IT Consulting
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1 - 100 Employee
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Senior Technical Writer
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Apr 2006 - Mar 2011
Major French publisher in the CRM market, Coheris offers two lines of software solutions combining 2 complementary expertises: CRM (Care, Sales and Marketing) and Business Intelligence (BPM, Datamining and DQM). With almost 1,200 key account references worldwide, Coheris relies on a network of technological partners and integrators as well as on its own teams of specialised consultants and engineers. Responsabilities included: - Writing installation, administration and user guides - Creating training materials - Translating the application interfaces from French into English and Spanish. - Managing the documentation department and translation projects - Ensuring documentations and translations were accurate Keywords: CRM, SFA, Merchandising, BI, Data Quality Management Languages: French, English and Spanish Tools: MS Project, Framemaker, Photoshop, Help&Manual Show less
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Alti-Ouest
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Rennes
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Technical Translator
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Oct 2004 - Aug 2005
Responsabilities included: - Translating technical documents from English, Spanish and Italian into French - Proof-reading English and Spanish translations - Managing translation projects Keywords: Project Management, Technical Translations Languages: French, English, Spanish, and Italian Tools: Trados Responsabilities included: - Translating technical documents from English, Spanish and Italian into French - Proof-reading English and Spanish translations - Managing translation projects Keywords: Project Management, Technical Translations Languages: French, English, Spanish, and Italian Tools: Trados
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Education
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2000 - 2006
Université Rennes II - Haute-Bretagne
Master's Degree in Translation, Technical translation and writing -
2012 - 2013
London School of Journalism
English for Business, Writing presentations, advertising and promotions, reports, and interviews.
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