Isabelle Barros

Gerente de Solução e Relacionamento at Open Labs SA
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Contact Information
us****@****om
(386) 825-5501
Location
Rio de Janeiro, Rio de Janeiro, Brazil, BR
Languages
  • Inglês -
  • Espanhol -

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Bio

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Credentials

  • Curso de formação de mentoras - Liderança Feminina
    Mulheres no Comando
    Jul, 2023
    - Nov, 2024
  • Recrutamento Inclusivo: Como Promover a Diversidade nos Processos de Contratação
    LinkedIn
    Aug, 2022
    - Nov, 2024
  • ITIL V4 Foundation
    AXELOS Global Best Practice
    Nov, 2021
    - Nov, 2024
  • PSM I
    Scrum.org
    Jan, 2020
    - Nov, 2024

Experience

    • Brazil
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Gerente de Solução e Relacionamento
      • Jan 2023 - Present

      Gerente do time de arquitetura/solução e relacionamento dos sistemas OSS da empresa OpenLabs (Suite NOSSIS).Nossos produtos e sistemas estão presentes em diversas operadoras de serviços de telecomunicações e rede neutra.

    • Gerente de Sistemas de Desempenho e Automação OSS
      • Apr 2022 - Feb 2023

      Gerente de Sistemas de Desempenho e Automação OSS da suite NOSSIS - Altaia, à frente de projetos em múltiplas operadoras de rede móvel e rede neutra.

    • Especialista III
      • Apr 2021 - Apr 2022

      Working in an large implementation of Open Labs system (Netwin) for Oi, to support GPON, ADSL and data transmission domains, including outside plant, inside plant and provisioning. In this role, I worked closely with customer, attending to regular meetings with the customer to closely track the progress of the projects. Main activities:- Requirement's team and QA leader- Support and delivery team leader- Solution architecture- Customer experience support- Define project details with clients and internal teams to achieve the goals of the project.- Function point analysis- Scrum Master Show less

    • Especialista II
      • Apr 2018 - Apr 2021

      Working in an large implementation of Open Labs system (Netwin) for Oi, to support GPON, ADSL and data transmission domains, including outside plant, inside plant and provisioning. In this role, I worked closely with customer, attending to regular meetings with the customer to closely track the progress of the projects. Main activities:- Requirement's team and QA leader- Solution architecture- Customer experience support- Define project details with clients and internal teams to achieve the goals of the project.- Function point analysis Show less

    • Portugal
    • Telecommunications
    • 700 & Above Employee
    • Especialista em Telecomunicações
      • Apr 2014 - Apr 2021

      Working in an large implementation of PTI Inventory system (Netwin) for Oi, to support GPON, ADSL and data transmission domains, including outside plant, inside plant and provisioning. In this role, I worked closely with customer, attending to regular meetings with the customer to closely track the progress of the projects. Main activities: - Solution architecture - Data migration support - Test support (ST and UAT) - Customer experience support - Define project details with clients and internal teams to achieve the goals of the project. - Function point analysis Show less

    • United States
    • Software Development
    • 700 & Above Employee
    • Analista de Sistema
      • Aug 2012 - Apr 2014

      Working in a large implementation of Amdocs’s Inventory Suite for TIM Brazil to support their all network domains: Backhaul, Optical Backbone, IP Backbone, 2G/3G Mobile Access and Core. In this role, I worked closely with customer and our delivery group in the design and implementation of network/equipment. Main activities:- Solution architecture- Test support (ST and UAT)- Customer experience supportFrequently working with teams from different countries. Usage of English language in a daily basis; reading, writing and speaking (telephone, meetings, conference calls).Understanding of Telecom concepts (BSS and OSS), with emphasys in OSS. Show less

    • Estagiária
      • Dec 2011 - Oct 2012

      Working in a large implementation of Amdocs’s Inventory Suite for TIM Brazil to support their all network domains: Backhaul, Optical Backbone, IP Backbone, 2G/3G Mobile Access and Core. In this role, I worked closely with customer and our delivery group in the design and implementation of network/equipment. Main activities:- Test support (ST and UAT)- Customer experience supportFrequently working with teams from different countries. Usage of English language in a daily basis; reading, writing and speaking (telephone, meetings, conference calls).Understanding of Telecom concepts (BSS and OSS), with emphasys in OSS. Show less

    • China
    • Telecommunications
    • 700 & Above Employee
    • Trainee Engineer
      • Feb 2011 - Dec 2011

      Working on handset homologation and testing for the operators. In this role, I worked next to the customer (TIM, OI and Vivo) and also were responsible to technical manuals preparation. Main activities: - Handset tests and homologation - Technical manuals preparation - Software customization description for handsets Working on handset homologation and testing for the operators. In this role, I worked next to the customer (TIM, OI and Vivo) and also were responsible to technical manuals preparation. Main activities: - Handset tests and homologation - Technical manuals preparation - Software customization description for handsets

    • Telecommunications
    • 300 - 400 Employee
    • Estagiária
      • Mar 2010 - Jan 2011

      Working directly with the area manager, being responsible for the fraud and prevention indicators of the area and responsible for combating fraud on “Oi Velox”. Working directly with the area manager, being responsible for the fraud and prevention indicators of the area and responsible for combating fraud on “Oi Velox”.

Education

  • Fundação Getulio Vargas
    Master of Business Administration - MBA, Gestão de Projetos de TI
    2016 - 2018
  • Universidade Federal Fluminense
    Bachelor of Engineering (B.E.), Telecommunications Engineering
    2007 - 2011

Community

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