Isabelle Fortin

AFTER-SALES COORDINATOR /SALES SUPPORT COORDINATOR at Atmosphäre
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Montreal Metropolitan Area, CA
Languages
  • French -
  • English -
  • Spanish -
  • German -

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Tagi Ziarani, P.Eng.

It was a great pleasure knowing and working with Isabelle. She is professional, goal oriented, team worker, open-minded and precise. Any task given to her will be done completely and on time. She could be a key and effective player in any Sales and Marketing organization. Besides her professional high qualities, she is a great person that has a very healthy life style and is always loved and appreciated by her colleagues and customers. I strongly recommend Isabelle.

Craig Barker

Isabelle was a pleasure to work with. She is efficient and always willing to help. A great team player with a winning attitude. She would be a great asset to any company.

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Experience

    • Canada
    • Architecture and Planning
    • 1 - 100 Employee
    • AFTER-SALES COORDINATOR /SALES SUPPORT COORDINATOR
      • Apr 2016 - Present

      Supervised multiple projects from project start through delivery byprioritizing needs and delegating assignments.Checked compliance of company safety plan and deliveredrecommendations to address regulatory issues.Kept projects on schedule by managing deadlines and adjusting workflowsas needed.Transitioned projects from estimation and pre-construction phase towell-defined project execution plan.Planned and arranged meetings with external organizations andindividuals, enabling all parties to meet and discuss project progress.Collaborated with project owners and team members to set ambitious butachievable goals.Counseled departmental leaders to determine issues and deliver solutionsto individualized problems and concerns.Contributed ideas and suggestions on how to use SAP Business One in team meetings and delivered updates on deadlines, designs and enhancements that would be more efficient for the company's daily use. Performed software testing to uncover bugs and troubleshoot SAP Business One newest version issues prior to application launch.Coached staff to fully use the tools available in SAP Business One in order to increase productivity into one software.

    • United Kingdom
    • Wellness and Fitness Services
    • 200 - 300 Employee
    • Bikram Yoga Teacher
      • Jun 2014 - Present

    • Congé de maternité
      • Apr 2015 - Apr 2016

      La fin de mon congé est prévu pour la fin mars 2016 La fin de mon congé est prévu pour la fin mars 2016

    • Canada
    • Printing Services
    • 1 - 100 Employee
    • NATIONAL ACCOUNTS SALES COORDINATOR
      • Sep 2013 - Apr 2016

      Evaluated inventory and delivery needs, optimizing strategies to meetcustomer demands.Evaluated suppliers by assessing quality, timeliness and compliance ofdeliveries to maintain tight cost controls and maximize business operationalefficiency.Collaborated with area managers to evaluate needs and optimizeoperational plans.www.linkedin.com/in/isabelle-fortin-4867ba55Developed and implemented daily operations plans such as deliveryroutes, employee assignments.Set, enforced and optimized internal policies to maintain efficiency andresponsiveness to demands.Provided direction and guidance to internal teams in order to achievetargets.

    • SALES AND MARKETING COORDINATOR / ASSISTANT
      • Nov 2011 - Sep 2012

      Composed internal memos and external correspondence for seniormanagement and reviewed all documentation to eliminate errors.Liaised between trainers and course participants.Verified working papers, reports and supporting documentation for auditfindings (ISO9001).Scheduled on-site service requests, managed show logistics and boothfunctionality needs to meet Sales demands.Worked closely with all product development departments to create andmaintain marketing materials for sales presentations and client meetings.

    • Canada
    • Airlines and Aviation
    • 700 & Above Employee
    • Flight Attendant
      • Mar 2011 - Nov 2011

      -Insure the safety of everyone on board -Boarding and deplaning of all customers -Demonstrate safety measures -Assist Spanish or German-speaking passengers-Meal and bar service -Notify travellers of procedures to follow at destination -Insure the safety of everyone on board -Boarding and deplaning of all customers -Demonstrate safety measures -Assist Spanish or German-speaking passengers-Meal and bar service -Notify travellers of procedures to follow at destination

    • Canada
    • Wholesale Building Materials
    • 1 - 100 Employee
    • Customer Service Representative / Translator
      • May 2009 - Feb 2010

      -Screen incoming phone calls -Update data base -Data entry and follow up of orders (merchandise delivery)-Translate advertising texts from English to French or German to English -Screen incoming phone calls -Update data base -Data entry and follow up of orders (merchandise delivery)-Translate advertising texts from English to French or German to English

    • Motor Vehicle Manufacturing
    • 700 & Above Employee
    • Team Leader / Customer Service Representative
      • May 2006 - Aug 2009

      -Manage tasks and responsabilities of the department -Register new dealers and follow up of files -Verify the conformity of all car registration -Obtain missing papers -Use AMS program for Internet Sales -Execute sales transactions -Ship car registrations and accessories -Manage tasks and responsabilities of the department -Register new dealers and follow up of files -Verify the conformity of all car registration -Obtain missing papers -Use AMS program for Internet Sales -Execute sales transactions -Ship car registrations and accessories

Education

  • Concordia University
    Bachelor of Arts (BA), Major in Spanish, Minor in German
    2007 - 2010
  • Vanier College
    Diploma of Collegial Studies, Modern Languages
    2004 - 2006

Community

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