Experience

lexitech

• Belgium
• Translation and Localization
• 1 - 100 Employee

• Chief Operating Officer

  • Jun 2023 - Present



University of Luxembourg

• Luxembourg
• Higher Education
• 700 & Above Employee

• Adjunct Professor

  • Sep 2017 - Jun 2023

  Lecture on the Fundamentals of Translation, within the Master in Learning and Communication in Multilingual and Multicultural Contexts Lecture on the Fundamentals of Translation, within the Master in Learning and Communication in Multilingual and Multicultural Contexts



Peter & Clark

• Luxembourg
• Translation and Localization
• 1 - 100 Employee

• Chief Operating Officer

  • Jan 2013 - Jun 2023

  Achievements and general responsibilities: • Successful coordination of the firm's operations that helped win and keep major client accounts and significantly enhanced the firm’s scope, industry position, profitability and reputation. • Successful management of a team of Project and Client Relationship Managers • Sourcing and ongoing management of freelance linguists • Successful management and development of existing and new key client accounts, steadily increasing revenue stream • Implementation of a highly successful customer service model, including satisfaction monitoring and quality assurance • Acquisition and development of major key clients, that quickly ranked in the top 10 • Oversight of the complete onboarding of new clients • Drafting and implementation of client specific solutions and processes • Continuous monitoring and audit of the firm's procedures • Total quality management • Strategic advice on the firm's ICT and language technologies • Development of an in-house Translation Management System (TMS) prototype, implementation of the developed tool with vendors and clients, continuous improvement and development, and commercialisation of the system to LSPs and organisations • Management and monitoring of the firm's translation assets and tools Show less



Schroder Investment Management (Luxembourg) S.A.

• Marketing Localisation Specialist

  • Sep 2005 - Jan 2013

  In charge of the organisation of the localisation of marketing and sales support documents for Schroders' offices worldwide. Developed a large network of translation providers. Implemented a web-based workflow tool for the management of all translation processes and rolled it out to all local offices. In charge of the organisation of the localisation of marketing and sales support documents for Schroders' offices worldwide. Developed a large network of translation providers. Implemented a web-based workflow tool for the management of all translation processes and rolled it out to all local offices.



Schroders

• United Kingdom
• Financial Services
• 700 & Above Employee

• Marketing

  • Aug 1997 - Jul 2005

  In charge of the marketing for the Benelux. Responsible for various tasks such as factsheets/document production, website coordination, shareholder communications, project management ... In charge of the marketing for the Benelux. Responsible for various tasks such as factsheets/document production, website coordination, shareholder communications, project management ...



Belgacom

• Translator

  • Dec 1996 - Jul 1997

  Translation in French and Dutch of website communications Translation in French and Dutch of website communications