Experience

EBG

• United States
• Internet Marketplace Platforms
• 200 - 300 Employee

• Senior Account Manager, Client Services & Development

  • Apr 2022 - Present

  Orlando, Florida, United States Devise and apply metric-based strategies to a full portfolio of clients, focusing on E-commerce SaaS sales, corporate expansions, and driving end-user growth at Fortune 500 companies. Generate revenue and registrations through strategic account engagement, product knowledge, and B2B upselling Collaborate on campaigns with B2B Marketing and CRM Manager strategically maximizing ROI. Use SalesForce reporting to evaluate trends, analyze past performance and future potential.

• Account Executive, New Business Development

  • Sep 2021 - Mar 2022

  Orlando, Florida, United States Entertainment Benefits Group (EBG) is one of the fastest growing e-commerce companies in the country that specializes in live entertainment and travel. EBG generates millions of transactions annually by merchandising thousands of attractions and activities, live entertainment, hotel rooms, and other products and services through private, membership-based programs and other direct distribution channels. EBG powers a robust portfolio of technology solutions and operates a network of… Show more Entertainment Benefits Group (EBG) is one of the fastest growing e-commerce companies in the country that specializes in live entertainment and travel. EBG generates millions of transactions annually by merchandising thousands of attractions and activities, live entertainment, hotel rooms, and other products and services through private, membership-based programs and other direct distribution channels. EBG powers a robust portfolio of technology solutions and operates a network of membership-based websites reaching a captive audience, providing leading brands with incremental distribution opportunities. EBG owns and operates the largest travel and entertainment benefits program in the country—serving over 40,000 corporate clients and reaching more than 50 million employees through its Corporate Perks Programs. We are proud to be the largest sales partner for many of the major theme parks, attractions, entertainment producers, and other travel organizations in the country. EBG is headquartered in Aventura FL (Miami area), with offices in New York, Las Vegas, Orlando, Connecticut, and Los Angeles.



The Air Travel Group

• Account Manager, Groups Division

  • Jul 2016 - Oct 2020

  Orlando, Florida Area Dedicated Account Manager for 20+ accounts. Worked directly with travel agencies, tour operators, educational institutions, sports teams, etc. requiring air for groups of 10 or more. Increased sales volume and revenue on existing accounts. Each group was managed as a project from Quote through to Ticketing and handling incidents when the group was traveling. Researched itineraries via Sabre and the internet to find the best possible routes/fares. Negotiated contracts n a daily basis with… Show more Dedicated Account Manager for 20+ accounts. Worked directly with travel agencies, tour operators, educational institutions, sports teams, etc. requiring air for groups of 10 or more. Increased sales volume and revenue on existing accounts. Each group was managed as a project from Quote through to Ticketing and handling incidents when the group was traveling. Researched itineraries via Sabre and the internet to find the best possible routes/fares. Negotiated contracts n a daily basis with domestic and international airlines. Developed excellent working relationships with airline reservation staff. Developed strong working relationships with clients and increased sales volume. Requested quotes from Charter companies when necessary to transport large groups of 150 passengers or more. Contracts between ATG and clients were created within a web-based portal. For my personal tracking, I created and maintained multiple spreadsheets in Excel for deadlines and revenue. Using the metrics from spreadsheets, I was able to evaluate areas that could be improved upon to further increase revenue. Strong attention to detail was imperative working with contracts and deadlines. Attended travel conferences to meet with potential new clients. ATG client base increased due to my personal dedication to each account receiving many referrals from my accounts. On-call to handle emergencies when groups traveled. 2+ years remote experience. Show less



Creative Tours

• Travel Agent

  • Feb 2015 - Jul 2016

  Ft Walton Beach, FL Responsible for booking group land tours and cruises, and FIT bookings. Developed new itineraries for group travel including contacting tour companies, cruise lines, and airlines. Prepared costing for itineraries and produced marketing materials. Instrumental in organizing sales campaigns. Negotiated prices with businesses including, but not limited to, hotels, bus companies, restaurants, etc. Responsible for accurate and timely processing of all invoices, and addressing discrepancies… Show more Responsible for booking group land tours and cruises, and FIT bookings. Developed new itineraries for group travel including contacting tour companies, cruise lines, and airlines. Prepared costing for itineraries and produced marketing materials. Instrumental in organizing sales campaigns. Negotiated prices with businesses including, but not limited to, hotels, bus companies, restaurants, etc. Responsible for accurate and timely processing of all invoices, and addressing discrepancies with vendors. Managed email accounts for the group department and Owner. Promoted trips at locally organized events. Processed and tracked all customer payments in the group department. Supervised in-house agent responsible for motorcoach tours. Show less



Language Management Institute

• Executive Assistant to European President and US CEO/Project Manager

  • 1998 - 1999

  Amsterdam, the Netherlands Collaborated with other administrative team members, Human Resource and Finance department on special projects and events. Provided logistical and administrative support to visiting American CEO. Collaborated with cross-functional teams to draft project schedules and plans. Monitored costs, timescales, and resources used to achieve timely project completions. Updated and managed project databases and customer/translator billing. Investigated issues and problems, drafted responses to urgent… Show more Collaborated with other administrative team members, Human Resource and Finance department on special projects and events. Provided logistical and administrative support to visiting American CEO. Collaborated with cross-functional teams to draft project schedules and plans. Monitored costs, timescales, and resources used to achieve timely project completions. Updated and managed project databases and customer/translator billing. Investigated issues and problems, drafted responses to urgent requests. Approved employee travel expenses and reimbursement requests. managed Executives' schedules, organized conference calls, and prepared presentations for staff and Executive meetings. Stepped in as Project Manager, when necessary, coordinating and overseeing translation projects. Acting Office Manager overseeing equipment, office supplies, etc. Show less



Pharming Pharmaceuticals

• Executive Assistant to VP Legal

  • 1997 - 1997

  Leiden, the Netherlands Coordinated internal and external meetings. prepared and distributed minutes for monthly departmental meetings, and Executive Board and Shareholders meetings. prepared briefing files for meetings. Coordinated travel and hotel arrangements. Edited contracts and research agreements for proper English.



AT&T

• Jr. Channel Manager

  • 1996 - 1997

  Hoofdorp, the Netherlands