Experience

LearnQuest

• Education Management
• 1 - 100 Employee

• Regional Account Executive

  • May 2014 - Present

  For over two decades, LearnQuest has been providing complete education solutions for corporations and government organizations that need to train their staff on the latest business skills and Information Technology tools, methodologies and languages. LearnQuest is nationally accredited by ACCET, an IIBA Charter Endorsed Education Provider and partnered with IBM, Microsoft, Oracle and Citrix. Since June 2013 LearnQuest is an authorized IBM Global Training Provider. As a Premier IBM Business Partner, LearnQuest has recently reached the highest level of business partnership with IBM. I work at LearnQuest in France, my sales territory is France and most French speaking countries. Need for high-quality training ? Just call me or send me an email ! Show less



IBM

• IT Services and IT Consulting
• 1 - 100 Employee

• • Jan 2013 - Apr 2014

  Pre-Sales Support to IBM STG Sales Representatives and Business Partners in Europe – Eastern Europe – Middle East Africa- Qualify Customer projects / Business opportunities- Engage Client Center benchmark activities (assess benchmark resources and skills with the help of the technical leader, end to end responsibility of benchmarks contracts, resource allocation and reservation – internal or external loan, benchmark achievement and success)- Manage the planning of the activity of the team- Act as a project manager to coordinate operations and status during the delivery of the benchmarks- Report to management, sponsor and finance (funding, recovery, contribution to revenue)- Responsible for the internal communication of the department Show less

• • Jan 2011 - Dec 2012

  Missions of the department (7 IBMers and 3 contractors): - Provide IBM Training teams worldwide with a remote technical platform to deliver practical hands-on labs included in IBM clients public and private sessions- Develop and maintain a Cloud system (booking portal, automatic deployment of course images before classes) - Unify the CLP infrastructure into a single Cloud architecture- Manage new course integration and transformation projects- Monitor the activity (200 classes per week, 2000 course images)- Quality management- Interface with Service support level1 subcontracted to a team in Manila- Communication Management Show less

• • Jan 2006 - Dec 2010

  Responsible for the french client STG training business on the following STG products: Storage, System x (x86), VMware, Microsoft, Citrix education)- Business development (public and private classes)- Sales representative for qualification, responses to tender, private course content proposals- Course delivery management for the following IBM products : System x (x86), VMware, Microsoft, Citrix and the full range of Storage Products, public and private sessions- Define and conduct a pool of teachers (internal and external companies) experts on these products- Connected to the global content development teams on these products, manage the portfolio publication in the IBM Training catalog of courses- Team leader of the Montpellier education team (10 people)- IBM Products Certifications: organization of STG sales teams certifications sessions- OrganizeSTG Technical Conferences for Business Partners & internal sales teams including hands-on lab sessions in IBM Client Center Montpellier (200+ attendees) Show less

• • Jan 2000 - Dec 2005

  Benchmark technical leader on AIX and POWER architecture IBM environments for European customers- Technical sales support for pSeries and System p products to IBM sales teams in Europe- Technical project manager: manage Benchmark technical projects whose objective is to implement complex environments to replicate a client production IT architecture and test the performance of the infrastructure in real conditions (with set of customer data) before client investment- Responsible for the installation, configuration and optimization of information systems to achieve a specified level of performance Show less

• • Jan 1995 - Dec 1999

  Post-Sales AIX and POWER services delivery for clients in south of France- Deliver AIX and PSSP services at customers in the southern region of France- Services include installation, configuration, migration, patching, management of critical situations, technical support, technical training and development of system tools

• • Jul 1989 - Dec 1994

  Team Leader AIX System Support- Technical training for new hires integrating the team - Manage customer incidents – level2 support (identify/isolate problems, reproduce and test, problem solving) facing critical situations at client production sites- Client relationship management until problem resolution- Interface with the IBM laboratories to record defects, help the analysis and request hotfix