Junior Project Manager

• Nov 2022 - Present

Project Coordinator

• Mar 2022 - Nov 2022

Owner

• Jan 2021 - Present

- Initiated verbal and written communication with the internal marketing team and vendors in a proactive manner to coordinate delivery dates, internal events and marketing launch calendar, and sample readiness. - Responsible for keeping accurate records and files in the system of costs, milestone delivery dates, team assignments, and progress reports. - Monitored progress and held consistent check-ins with team members to ensure milestones were met and progress was on track as scheduled, updating scheduling software as new assignments emerged. - Created diverse and inclusive teams, prioritizing and ensuring project access to multiple voices and experiences as we moved through the planning and executing process. - Prepared budgets for all assigned projects, monitored accounts and handled invoices, ensuring a high ROI. - Ran point for brainstorming meetings, developing innovative strategy to undertake projects and launch execution, specifically applied to marketing techniques based on stakeholders and target customers.

Account Luxury Manager

• Jan 2022 - Mar 2022

Assistant Catering Manager and Customer Service Personnel

• Aug 2019 - Aug 2021

- Coordinated catering orders for parties, assisting clients in putting together catering menus for a variety of party sizes and meal preferences. - Trained new employees in etiquette and addressing guest problems. - Demonstrated professionalism and customer service expertise. - Coordinated catering orders for parties, assisting clients in putting together catering menus for a variety of party sizes and meal preferences. - Trained new employees in etiquette and addressing guest problems. - Demonstrated professionalism and customer service expertise.

Website and UX Designer

• Oct 2020 - Jan 2021

-Designed and developed a user friendly website according to specifications given by the business owner, as well as analysis of competing websites. - Implemented updates and enhancements as bugs were detected. -Utilized SEO to acquire new customers and drive profitable sales for a brand new business. -Designed and developed a user friendly website according to specifications given by the business owner, as well as analysis of competing websites. - Implemented updates and enhancements as bugs were detected. -Utilized SEO to acquire new customers and drive profitable sales for a brand new business.

President

• May 2018 - Apr 2019

- Served as liaison between the executive team and the university administrators, working to create a seamless flow of communication.- Put on two awards ceremony events each hosting 2000+ guests, responsible for day-of delivery of catering and trophies, reviewing script and event timing with speakers and hired entertainment, and event setup(podium and microphone, awards table).- Reviewed all venue, vendor, and entertainment contracts, ensuring plans were settled prior to the event.- Handled budget, spending and invoice processing, managing controllable expenses to achieve or exceed budgeted goals.

Event Coordinator

• May 2017 - Apr 2018

Events Director

• Dec 2016 - Feb 2019

- Planned multiple large-scale social events, parties, and philanthropic events that resulted in $120,000+ collectively raised, exceeding previous annual fundraising efforts. - Coordinated with clients, designing event themes, planning menus, conducting venue walk-throughs, drawing up seating arrangements for events with 350+ guests, working with photographers, entertainment, and security teams, bringing their ideas to life. - Managed event budget and calendar. - Ensured location set-up, catering, floral arrangements, settings, and decor were held to a standard of perfection to deliver an unforgettable event that exceeded guest expectations. - Oversaw event set-up, take down, and registration teams, working to empower team members in provide excellent customer service and professionalism and enhance attendee experience. - Directed guests throughout the event (to shuttles, registration areas, dinner). - Took on any issues that arose with a hands-on approach to keep the event running smoothly, from cleaning up unexpected messes to answering questions that guests may have had. - Collaborated with event team and VPs to make sure concept, scope and schedule was on track, and created all necessary presentation materials, pre and post events reports.

Team Manager of @1D_Updates_WW

• Jan 2014 - Jan 2019

• Team member of 1D_Updates_WW, entertainment news Twitter account dedicated to promoting, creating original content, and sharing news about the band, One Direction • Grew follower count from 20K to to 65K within 1.5 years, attracting followers such as iHeartRadio and Yahoo News UK • Worked with international team of five to execute frequent, consistent updates and maintain an engagement rate of 52% • Collaborated with similar news accounts to launch the Made in the AM (MITAM) project, an international marketing campaign targeted to generate public buzz around the final One Direction album, MITAM. The Twitter campaign (@MITAMPromoTeam) has 22K+ followers and has been frequently discussed in interviews by the band • Managed content for the MITAM video project, a spin on the famous Late, Late Show with James Corden (LLSJC) segment, Carpool Karaoke, generating 55K+ views and attention from Fulwell 73 production company (producer of LLSJC) • Managed the 1D Tour Insider program for domestic and international fans attending tour dates to provide real-time updates and submit content regarding the concert, managed 100-150 insiders per tour (Where We Are and On the Road Again tours)

Hostess Server

• Aug 2017 - Dec 2018

Assistant Manager and Buyer, E-Commerce Developer

• Jan 2013 - Aug 2015

- Analyzed and understood sales trends and content reviews to determine customer needs and requirements, in order to develop analysis to assist with recommendations for the pre-season planning activities. - Assisted with end to end inventory management, creating an effective system for the brand new boutique in order to organize goods and quickly execute shipping approvals after a 200% inventory increase due to e-commerce and in store demand. - Developed schedules with realistic timelines and met regularly with management during e-commerce site development to ensure milestones and web-production delivery dates were delivered on-time at the end of the project lifecycle. - Determined initial markup price and generated markdowns for seasonal inventory, resulting in increased profit after 2.5 years. - Increased sales by 50% after developing and implementing marketing strategy for the upcoming promotional periods and curating product mix based on industry research of new digital and social trends, season and consumer data analysis. - Built strong relationships with over 20 vendors, regularly communicating via email and phone, and following up to ensure accurate purchase order placement, manage invoices, negotiate timely delivery schedules, and to collect any information needed from third-party vendors.