Account Executive

• Oct 2022 - Present

Sales Assistant

• Mar 2021 - Sep 2022

I Provide customers with world-class customer service and represent Under Armour’s customer service philosophy with the utmost integrity. I also have an extensive knowledge of the fit, fabric and function details of Under Armour products. All of which allows me to exceed sales targets and maximise every opportunity. I Provide customers with world-class customer service and represent Under Armour’s customer service philosophy with the utmost integrity. I also have an extensive knowledge of the fit, fabric and function details of Under Armour products. All of which allows me to exceed sales targets and maximise every opportunity.

Cafe Server

• Jan 2021 - Feb 2022

Store Assistant

• Nov 2020 - Jan 2021

Receptionist

• Aug 2018 - Feb 2020

• Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel • Kept reception are a clean and neat to give visitors positive first impression • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance • Resolved customer complaints through mediating stressful situations • Key roles included issuing CTPs, completing deal folders, stock take and filing • Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel • Kept reception are a clean and neat to give visitors positive first impression • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance • Resolved customer complaints through mediating stressful situations • Key roles included issuing CTPs, completing deal folders, stock take and filing

Floral Assistant

• Apr 2018 - Oct 2018

• Folded and arranged floral and gift merchandise in attractive displays to drive sales • Set up floral arrangements for large-scale functions, comprising of weddings • Worked efficiently both independently and in a team within time sensitive situations • Kept the store clean, tidy and presentable at all times • Folded and arranged floral and gift merchandise in attractive displays to drive sales • Set up floral arrangements for large-scale functions, comprising of weddings • Worked efficiently both independently and in a team within time sensitive situations • Kept the store clean, tidy and presentable at all times

Retail Sales Assistant

• Jan 2017 - Mar 2018

• Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions • Created inviting environment for customers by maintaining store organisation and cleanliness • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction • The trained sales representative for Kora beauty products • Trained new associates on cash register operations including conducting customer transactions • Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions • Created inviting environment for customers by maintaining store organisation and cleanliness • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction • The trained sales representative for Kora beauty products • Trained new associates on cash register operations including conducting customer transactions