Isabella Nicewarner

Records Management Specialist at Seneca Nation Group
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Contact Information
Location
Martinsburg, West Virginia, United States, US

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Experience

    • United States
    • Government Relations
    • 1 - 100 Employee
    • Records Management Specialist
      • Dec 2022 - Present

      Hybrid / CONUS and OCONUS Travel Handle records in accordance with the records management requirements; Process paper and electronic documents in accordance with current SOPs. Conduct appropriate coordination, as needed, and document accordingly. Maintain database/records management for each case using the records management and case processing system. Prepare and sort incoming electronic files in a timely manner. Process electronic redaction of exempt information for case records. Comply with established procedures to support… Show more Handle records in accordance with the records management requirements; Process paper and electronic documents in accordance with current SOPs. Conduct appropriate coordination, as needed, and document accordingly. Maintain database/records management for each case using the records management and case processing system. Prepare and sort incoming electronic files in a timely manner. Process electronic redaction of exempt information for case records. Comply with established procedures to support FOIA request. Create daily, weekly, monthly reports to provide task updates to government customers. Support all deliverables by conscientious adherence to the SOW, work plan, and quality measures. Achieve KPIs and complete corrective actions, as needed. Participate in peer reviews, to achieve continuous improvement. Report any actual or potential performance weaknesses to leads and PM; perform corrective action reports (CARs) as needed. Show less

    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • Research Assistant II - Records Search Requests
      • Mar 2021 - Dec 2022

      Support the OBR Processing management by using my knowledge, research and analytical skills to assist law enforcement agencies , including ATF IOI’s, by providing and locating documentation within the NSC that was specifically requested regarding a criminal investigation, and stolen firearms. Simultaneously train lower staff and overlook their work to ensure top quality and quantity of production is met.

    • OBR PROCESSING / WAREHOUSE TRACING – GC3
      • Jan 2020 - Jan 2022

      Locate Out of Business Records (OOB) within the NSC; Process any Urgent, Demand and Routine Trace Requests that are work flowed to the Warehouse Que and work them from oldest to newest with little to no errors. Employ my fact finding skills and investigating techniques to gather and apply information to all traces. Accurately and efficiently update trace information before closing and/or routing traces accordingly. Work within other departments when needed.

    • DMO/IMAGING GROUP
      • Aug 2018 - Jan 2020

      Partake in duties ranging from running the IBML, Sky View and IQC work depending on the day. I trained multiple coworkers, aided in the destruction of records, quality control of said records, completing rescans, uploading the scanner at the end of the day and I had the privilege to learn my lead's position and was able to perform as lead in their absence. I tracked employee’s attendance, production, resolved any problems in my department, updated spreadsheets, used ECM, WTS and sent the… Show more Partake in duties ranging from running the IBML, Sky View and IQC work depending on the day. I trained multiple coworkers, aided in the destruction of records, quality control of said records, completing rescans, uploading the scanner at the end of the day and I had the privilege to learn my lead's position and was able to perform as lead in their absence. I tracked employee’s attendance, production, resolved any problems in my department, updated spreadsheets, used ECM, WTS and sent the turnover at the end of the day to my superiors.

    • United States
    • Government Administration
    • 700 & Above Employee
    • PSE MAIL PROCESSING CLERK
      • Nov 2017 - Aug 2018

      Martinsburg, West Virginia, United States Worked at two facilities during this time, Inwood, WV and Martinsburg, WV. I was a key holder at the Inwood Facility and performed a multitude of duties at both locations such as accurately and efficiently scanning and distributing packages within the building to their correct locations for the carriers. Organizing, distributing mail within the post office, working the dock where there is a constant flow of traffic coming and going for other post offices near the area and correctly putting them… Show more Worked at two facilities during this time, Inwood, WV and Martinsburg, WV. I was a key holder at the Inwood Facility and performed a multitude of duties at both locations such as accurately and efficiently scanning and distributing packages within the building to their correct locations for the carriers. Organizing, distributing mail within the post office, working the dock where there is a constant flow of traffic coming and going for other post offices near the area and correctly putting them on the route they need to go for that day. Consistently making deadlines set for the day while also handling any suspicious, broken, or damaged packages accordingly. Show less

    • United States
    • Individual and Family Services
    • Spa Receptionist
      • Oct 2015 - Nov 2017

      Hedgesville, West Virginia, United States

    • Legal Administrative Assistant / Paralegal
      • Jun 2016 - Oct 2017

      Martinsburg, West Virginia, United States I worked under Daniel Staggers who specialized in Estate Planning, Elder Law, Business Organization, Trusts and Medicare Applications. I was in charge of handling Mr. Staggers schedule and travel plans. Handling administrative responsibilities including keeping communication open with clients, screening and organizing incoming/outgoing phone calls and emails. Drafting, organizing and sending documents in a secured and confidential way. Prepping the office for day to day clients and handling… Show more I worked under Daniel Staggers who specialized in Estate Planning, Elder Law, Business Organization, Trusts and Medicare Applications. I was in charge of handling Mr. Staggers schedule and travel plans. Handling administrative responsibilities including keeping communication open with clients, screening and organizing incoming/outgoing phone calls and emails. Drafting, organizing and sending documents in a secured and confidential way. Prepping the office for day to day clients and handling walk ins. Show less

Education

  • Blue Ridge Community College
    Associates Degree, Legal Assistant/Paralegal
    2014 - 2018
  • The Interior Design Institute
    Certification, Interior Design
    2018 - 2019
  • DataCamp
  • Percipio
    Certifications, Business Administration and Management, General
    2022 - 2033

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