Isabella Italiano

Reservations Agent at The Palms Hotel Group
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Contact Information
us****@****om
(386) 825-5501
Location
Baltimore, Maryland, United States, US

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Bio

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Experience

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Reservations Agent
      • May 2018 - Present

      Oversee daily operations throughout the 5 properties while managing the phones and specializing in making reservations. I interact with many guests each day, allowing me to improve my skills in customer service. Oversee daily operations throughout the 5 properties while managing the phones and specializing in making reservations. I interact with many guests each day, allowing me to improve my skills in customer service.

    • Legal Secretary
      • Jan 2019 - Present

      Draft court motions and official documents. Plan client meetings and court appearances. Organize client files. Draft court motions and official documents. Plan client meetings and court appearances. Organize client files.

    • United States
    • Server
      • Aug 2018 - Present

      Serve tables and create a positive environment for all customers. Train new servers and lead the group in set up and clean up protocol. Serve tables and create a positive environment for all customers. Train new servers and lead the group in set up and clean up protocol.

Education

  • Towson University
    Bachelor's degree, Communication and Media Studies
    2019 - 2023
  • Massapequa High School
    2016 - 2019

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