Isabella Green
Business Operations Strategist at NDI Office Furniture- Claim this Profile
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Experience
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NDI Office Furniture
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Furniture
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1 - 100 Employee
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Business Operations Strategist
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Feb 2022 - Present
- Inside consulting for implementing new employee programs, business sales team redesign, business strategy for company optimal performance, and education on new and current programs/software for the business. - Run bi-weekly Payroll for 60+ employees, including handling of PTO, reimbursements, deductions, bonuses, insurance, and 401k handling using the system Paycor. Employee recruitment program using Indeed and LinkedIn. Screening, interviewing, and hiring potential employees. - Build intentional relationships with network of over 800 dealers; Oversee complex commercial orders accessing inventory in 3 warehouses (Birmingham, Dallas, Ocala); Manage precise delivery logistics utilizing our fleet of 18 semis and/or LTL shipments to over 25 states; Resolve customer complaints and order-corrections including pick-up and re-delivery due to missing, incomplete, or broken product; Maintain positive working relationships with internal service-delivery partners (warehouse managers, order pickers, truck drivers, customer service coworkers, and territory reps). Proficiency in Microsoft Excel, Epicor Prophet 21, and Web Connect - Participate in weekly executive board meetings supplying business strategy and consultation. - Help facilitate, create, and share content for the company’s social media presence including LinkedIn & Facebook Show less
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Site Manager & Chief Veterinary Nurse
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Jun 2021 - Oct 2021
Managed a multinational licensed non-profit animal organization and served as the Chief Veterinary Nurse Key responsibilities included the recruitment, training and organization of 10 volunteers, management of the GASAH rescue facility and the allocation of a bi-weekly budget to finance the rescue animals and staff Additional duties included inventory management of medical supplies, bookkeeping of all finances, sustainment of procedural operations, and legal municipal paperwork With 30 animals on site at any given time my role as Chief Veterinary Nurse was to provide healthcare to patients in the form of vaccinations, sterilization, medical administration procedures, and patient record keeping Show less
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Mulnix Animal Clinic
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United States
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Veterinary Services
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1 - 100 Employee
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Veterinary Technician
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Aug 2020 - Jul 2021
Lead veterinary technician for the evening shift; responsible for training 8 new staff members, assisting in anesthetic surgical procedures, collecting and running lab samples, filling and dispensing medications, vaccine administration, client education, and detailed record keeping of all patients handled. Experience with Avimark, Covetrus, and IDEXX. Other pertinent information regarding my two years of experience as a Veterinary Technician available upon request Lead veterinary technician for the evening shift; responsible for training 8 new staff members, assisting in anesthetic surgical procedures, collecting and running lab samples, filling and dispensing medications, vaccine administration, client education, and detailed record keeping of all patients handled. Experience with Avimark, Covetrus, and IDEXX. Other pertinent information regarding my two years of experience as a Veterinary Technician available upon request
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Auburn University
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United States
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Higher Education
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700 & Above Employee
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Emergency Veterinary Hospital Staff
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May 2017 - Jul 2020
Managed the front desk of the emergency veterinary hospital during after-hour and weekend shifts. Key responsibilities included: checking clients and patients in and out of the hospital, managing client bills, working alongside audit to finalize bills and manage client credit, data entry of new patients and clients, answering all phone calls, handling client complaints, and systemizing communication between doctors, clientele, and referring veterinarians. Experience with Microsoft Teams, Care Credit, & VetView. Show less
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Canal Road Animal Hospital
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United States
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Hospitals and Health Care
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Veterinary Technician
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Apr 2016 - Apr 2017
Dog and cat patient care, collect and run blood samples, read stool samples, help run appointments, fill and distribute medications, kennel care, assist in surgeries, educate clients, etc. Cross-trained as a receptionist and dealt with client care. Handled phone calls, online orders, checking out and checking in process, and prescription requests. Dog and cat patient care, collect and run blood samples, read stool samples, help run appointments, fill and distribute medications, kennel care, assist in surgeries, educate clients, etc. Cross-trained as a receptionist and dealt with client care. Handled phone calls, online orders, checking out and checking in process, and prescription requests.
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Education
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University of Denver - Daniels College of Business
Master of Business Administration - MBA -
Auburn University
Bachelor of Science - BS, Pre-Veterinary Studies