Sales Development Representative

• Sep 2023 - Present

Volunteer Translator

• Jun 2023 - Sep 2023

Translating TED's conferences' subtitles from English to Portuguese, and from Portuguese to English. Translating TED's conferences' subtitles from English to Portuguese, and from Portuguese to English.

International Business Representative - North America

• Mar 2023 - Sep 2023

• Prospecting outsourcing technology opportunities around the world• CRM tools - Pipedrive• Schedule meetings• Close deals• Global expansion of the company in the North American market

Business Development Representative

• Sep 2022 - Mar 2023

Opportunity Development Representative

• Jul 2022 - Sep 2022

I had the opportunity to prospect opportunities for Datacenters in Brazil, using CRM tools like Salesforce. My goal was to establish connections between the company and clients by scheduling meetings to present products and services. Additionally, I conducted company presentations, highlighting its strengths and competitive advantages. These experiences allowed me to develop skills in prospecting, CRM utilization, building commercial relationships, and presentation skills. • Prospecting Datacenter opportunities • CRM tools - Salesforce • Connect the Company to the customer • Schedule meetings to present products and services Show less

Inside Sales

• Apr 2021 - Jul 2022

During my journey at the company, I consistently secured a place in the top 3 of the sales team, achieving a monthly sales volume exceeding R$100,000. Additionally, I regularly obtained perfect scores (Grade 100) in customer service certifications. Through the efforts I put into strengthening my presence on LinkedIn, I established more meaningful connections with students interested in acquiring our post-graduate courses, resulting in an extensive professional network and an increase in monthly sales. • Indirect sales • Customer Success • Prospecting leads on LinkedIn, e-mail, and social networks • CRM tools like Hubspot Show less

Administrative Intern

• Jun 2020 - Jun 2021

I was responsible for document organization and general office maintenance. Additionally, I played a crucial role in ensuring that outsourced services were delivered according to established standards. I also maintained control and organization of office equipment, ensuring they were ready and functional for use. These experiences allowed me to develop strong skills in organization, resource management, and ensuring efficiency in the work environment.• Document organization• General organization of the office• Ensuring that outsourced services are fulfilled• Control and organization of office equipment Show less

International Relations Intern

• Jun 2019 - Jun 2020

I had the opportunity to work with processes related to the movement of goods between countries, ensuring compliance with customs regulations and specific logistical requirements. Additionally, I gained experience in invoice verification, following the necessary procedures for vessels subject to special regimes. These experiences provided me with a comprehensive understanding of international trade and logistics practices, as well as skills in customs compliance and management of import and export-related documents.• International imports and exports • International logistics • Invoice verification, following the special regimes for ships Show less

Store Cashier

• Aug 2020 - Apr 2021

During my experience, I worked closely with the store manager, taking on leadership and supervisory responsibilities for the sales teams. Additionally, I performed tasks such as training new employees, customer service, cash closing, store opening, stock entry, invoice registration, merchandise handling, and inventory auditing. These responsibilities allowed me to develop essential skills in management, customer service, and inventory control. • Leadership and sales teams supervision • New employees training • Customer service • Register closing • Department store opening • Inventory entry • Invoice entry • Goods output • Inventory conference Show less

Salesperson

• Dec 2018 - Jun 2019

As a stock assistant, I not only carried out organizational tasks but also had the responsibility of restocking products in the store. Additionally, I collaborated with the visual merchandising team to determine the best placements for items that were in excess. Later on, in my role as a salesperson, I consistently achieved daily sales exceeding R$10,000.00, making a significant contribution to the store's revenue growth. • Customer service • Register closing • Department store opening • Inventory entry • Invoice entry • Inventory conference Show less

Administrative Assistant

• Dec 2017 - Nov 2018

As a young apprentice, I had the opportunity to gain a better understanding of the company's administrative processes. Later on, I expanded my knowledge to include sales and logistics processes, where I was responsible for assisting customers via phone and email, as well as managing the flow of materials in the system by recording their incoming and outgoing transactions. • Invoice entry • Customer service • Direct sales • Document organization • Inventory entry As a young apprentice, I had the opportunity to gain a better understanding of the company's administrative processes. Later on, I expanded my knowledge to include sales and logistics processes, where I was responsible for assisting customers via phone and email, as well as managing the flow of materials in the system by recording their incoming and outgoing transactions. • Invoice entry • Customer service • Direct sales • Document organization • Inventory entry