Experience

Cash Converters New Zealand

• New Zealand
• Retail
• 1 - 100 Employee

• Loan Specialist/ Customer Service

  • Oct 2020 - Present

  Responsible for assessing, reviewing and completing affordability assessments for loan applications in a timely manner while adhering to the company and government policyCustomer support, building a strong relationship with customers, providing support at all stages of the loan application and after, answering all queries through email, phone and chat. Responsible for assessing, reviewing and completing affordability assessments for loan applications in a timely manner while adhering to the company and government policyCustomer support, building a strong relationship with customers, providing support at all stages of the loan application and after, answering all queries through email, phone and chat.



Beauty Space

• Owner/ Operator

  • Jun 2017 - Jul 2020

  Self Employment as a beautician/business owner. Responsible for all the administrative tasks, accounting, paying bills, invoicing and contacting clients/customer service, operator. Self Employment as a beautician/business owner. Responsible for all the administrative tasks, accounting, paying bills, invoicing and contacting clients/customer service, operator.



QMS

• Brand Ambassador

  • Oct 2015 - Jun 2017

  Responsible for raising brand awareness, contacting current and new clients with focus in increasing sales, promoting products or services in-store and through the phone and implementing marketing campaigns. Responsible for raising brand awareness, contacting current and new clients with focus in increasing sales, promoting products or services in-store and through the phone and implementing marketing campaigns.



MovingTech

• Administrative Officer

  • Jan 2013 - Mar 2015

  Responsible for drafting budgets, accounts payable and payroll, invoice monitoring, record management, filing, management of inventory/supplies and customer service. Responsible for drafting budgets, accounts payable and payroll, invoice monitoring, record management, filing, management of inventory/supplies and customer service.



Global Village Telecom S.A.

• Brazil
• Telecommunications
• 1 - 100 Employee

• Credit Officer/ Customer Service

  • Jan 2011 - Jan 2013

  Responsible for evaluating customers financial situation and finding the best arrangement for payment of debt/reconciliation.Answering customer service queries and support through email and phone Responsible for evaluating customers financial situation and finding the best arrangement for payment of debt/reconciliation.Answering customer service queries and support through email and phone



Belinati G Perez E Depolli - Advocacia

• Brazil
• Law Practice
• 1 - 100 Employee

• Administrative Officer/ Receptionist

  • Feb 2010 - Dec 2010

  Responsibility for the reception area, welcoming clients/ visitors, answering inbound calls, delivering exceptional customer service and assistance, maintaining a professional and pleasant interface, data entry. Responsibility for the reception area, welcoming clients/ visitors, answering inbound calls, delivering exceptional customer service and assistance, maintaining a professional and pleasant interface, data entry.