Experience

UC Berkeley Student Technology Services

• United States
• Information Technology & Services
• 1 - 100 Employee

• Senior Student Technology Consultant

  • Sep 2023 - Present

  As a Senior Student Technology Consultant (STC), I have directly solved technical problems of over 300 students. On a daily basis, I take tickets relating to issues from laptops not connecting to Wifi to helping customers regain access to their student portals to a wide variety of other software and hardware related issues. My role as a STC allows me to provide one-on-one customer service to members of my community. Moreover, as a STC, I am part of a large team in which we work together to help… Show more As a Senior Student Technology Consultant (STC), I have directly solved technical problems of over 300 students. On a daily basis, I take tickets relating to issues from laptops not connecting to Wifi to helping customers regain access to their student portals to a wide variety of other software and hardware related issues. My role as a STC allows me to provide one-on-one customer service to members of my community. Moreover, as a STC, I am part of a large team in which we work together to help tackle difficult cases and provide the best experience for our customers as we can.

• Student Technology Consultant

  • Mar 2023 - Aug 2023



University of California, Berkeley

• United States
• Higher Education
• 700 & Above Employee

• Data 8 Academic Intern

  • Aug 2023 - Present



Self-employed

• California, United States

• Tutor

  • Jan 2023 - May 2023

  For five months, I tutored a high school sophomore in AP World History. On a weekly basis, we would have one-on-one tutoring sessions where we would review the content she had learned and I would test her on skills essential for passing the AP test. For instance, we would often talk out essay and short question prompts to discuss the best ways to tackle them. We would also practice multiple choice questions relevant to topics we had reviewed and employed smart test taking strategies to improve… Show more For five months, I tutored a high school sophomore in AP World History. On a weekly basis, we would have one-on-one tutoring sessions where we would review the content she had learned and I would test her on skills essential for passing the AP test. For instance, we would often talk out essay and short question prompts to discuss the best ways to tackle them. We would also practice multiple choice questions relevant to topics we had reviewed and employed smart test taking strategies to improve her accuracy and speed. This culminated in her passing her AP test. Show less For five months, I tutored a high school sophomore in AP World History. On a weekly basis, we would have one-on-one tutoring sessions where we would review the content she had learned and I would test her on skills essential for passing the AP test. For instance, we would often talk out essay and short question prompts to discuss the best ways to tackle them. We would also practice multiple choice questions relevant to topics we had reviewed and employed smart test taking strategies to improve… Show more For five months, I tutored a high school sophomore in AP World History. On a weekly basis, we would have one-on-one tutoring sessions where we would review the content she had learned and I would test her on skills essential for passing the AP test. For instance, we would often talk out essay and short question prompts to discuss the best ways to tackle them. We would also practice multiple choice questions relevant to topics we had reviewed and employed smart test taking strategies to improve her accuracy and speed. This culminated in her passing her AP test. Show less



LA County's Public Defender's Office

• Los Angeles, California, United States

• Student Intern

  • Jun 2021 - Jul 2021

  During my time at Los Angeles County's Public Defender's Office, myself and three other high school interns worked as a team to outline and present a plan for the office to develop a new and more ergonomic website. I set up contacts with focus groups to determine the user friendliness of the current site, documented the shortcomings of their site, and consulted users on possible solutions. Furthermore, I familiarized myself with Wordpress, PHP, and other markup languages to better understand… Show more During my time at Los Angeles County's Public Defender's Office, myself and three other high school interns worked as a team to outline and present a plan for the office to develop a new and more ergonomic website. I set up contacts with focus groups to determine the user friendliness of the current site, documented the shortcomings of their site, and consulted users on possible solutions. Furthermore, I familiarized myself with Wordpress, PHP, and other markup languages to better understand the in-scope possible changes. Show less During my time at Los Angeles County's Public Defender's Office, myself and three other high school interns worked as a team to outline and present a plan for the office to develop a new and more ergonomic website. I set up contacts with focus groups to determine the user friendliness of the current site, documented the shortcomings of their site, and consulted users on possible solutions. Furthermore, I familiarized myself with Wordpress, PHP, and other markup languages to better understand… Show more During my time at Los Angeles County's Public Defender's Office, myself and three other high school interns worked as a team to outline and present a plan for the office to develop a new and more ergonomic website. I set up contacts with focus groups to determine the user friendliness of the current site, documented the shortcomings of their site, and consulted users on possible solutions. Furthermore, I familiarized myself with Wordpress, PHP, and other markup languages to better understand the in-scope possible changes. Show less