Isabel Neto
Research Collaborator at GAIPS Lab- Claim this Profile
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Português Native or bilingual proficiency
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English Full professional proficiency
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Bio
Mariam Tariq
I had the great pleasure of working with Isabel when she was at Vodafone and I was leading product management for digital content products at Oracle. Isabel's strong product insights and knowledge of business cases were an important input to help us shape our product roadmap. I always considered Isabel one of our strongest customer contacts. I continuously relied on her feedback on our product plans and strategy. She is extremely sharp technically but also has a strong business sense that enables her to understand how to drive forward-looking innovation balanced with decisions on where to focus on improving platforms. Isabel participated in our Customer Advisory Board at Oracle and I was impressed with her executive presence and communications.
Noël Jaffré
I know Isabel for many years. We meet when Isabel was driving Digital Marketing Operations and managing Content Management projects. She was a great lead person to drive both from internal as well as all from the suppliers side for introduction of the potential new solution to internal team, getting their feedbacks and ensuring it was well understood by each member of the team. Isabel is a talented person who loves sharing her ideas and hisfindings in terms of innovative concepts. Very curious and openminded she is enthusiastic about bringing in visionary solution and new concepts in company organization. I would welcome the opportunity to work with Isabel again and would, without hesitation, recommend her to my colleagues, customers, friends and contacts
Mariam Tariq
I had the great pleasure of working with Isabel when she was at Vodafone and I was leading product management for digital content products at Oracle. Isabel's strong product insights and knowledge of business cases were an important input to help us shape our product roadmap. I always considered Isabel one of our strongest customer contacts. I continuously relied on her feedback on our product plans and strategy. She is extremely sharp technically but also has a strong business sense that enables her to understand how to drive forward-looking innovation balanced with decisions on where to focus on improving platforms. Isabel participated in our Customer Advisory Board at Oracle and I was impressed with her executive presence and communications.
Noël Jaffré
I know Isabel for many years. We meet when Isabel was driving Digital Marketing Operations and managing Content Management projects. She was a great lead person to drive both from internal as well as all from the suppliers side for introduction of the potential new solution to internal team, getting their feedbacks and ensuring it was well understood by each member of the team. Isabel is a talented person who loves sharing her ideas and hisfindings in terms of innovative concepts. Very curious and openminded she is enthusiastic about bringing in visionary solution and new concepts in company organization. I would welcome the opportunity to work with Isabel again and would, without hesitation, recommend her to my colleagues, customers, friends and contacts
Mariam Tariq
I had the great pleasure of working with Isabel when she was at Vodafone and I was leading product management for digital content products at Oracle. Isabel's strong product insights and knowledge of business cases were an important input to help us shape our product roadmap. I always considered Isabel one of our strongest customer contacts. I continuously relied on her feedback on our product plans and strategy. She is extremely sharp technically but also has a strong business sense that enables her to understand how to drive forward-looking innovation balanced with decisions on where to focus on improving platforms. Isabel participated in our Customer Advisory Board at Oracle and I was impressed with her executive presence and communications.
Noël Jaffré
I know Isabel for many years. We meet when Isabel was driving Digital Marketing Operations and managing Content Management projects. She was a great lead person to drive both from internal as well as all from the suppliers side for introduction of the potential new solution to internal team, getting their feedbacks and ensuring it was well understood by each member of the team. Isabel is a talented person who loves sharing her ideas and hisfindings in terms of innovative concepts. Very curious and openminded she is enthusiastic about bringing in visionary solution and new concepts in company organization. I would welcome the opportunity to work with Isabel again and would, without hesitation, recommend her to my colleagues, customers, friends and contacts
Mariam Tariq
I had the great pleasure of working with Isabel when she was at Vodafone and I was leading product management for digital content products at Oracle. Isabel's strong product insights and knowledge of business cases were an important input to help us shape our product roadmap. I always considered Isabel one of our strongest customer contacts. I continuously relied on her feedback on our product plans and strategy. She is extremely sharp technically but also has a strong business sense that enables her to understand how to drive forward-looking innovation balanced with decisions on where to focus on improving platforms. Isabel participated in our Customer Advisory Board at Oracle and I was impressed with her executive presence and communications.
Noël Jaffré
I know Isabel for many years. We meet when Isabel was driving Digital Marketing Operations and managing Content Management projects. She was a great lead person to drive both from internal as well as all from the suppliers side for introduction of the potential new solution to internal team, getting their feedbacks and ensuring it was well understood by each member of the team. Isabel is a talented person who loves sharing her ideas and hisfindings in terms of innovative concepts. Very curious and openminded she is enthusiastic about bringing in visionary solution and new concepts in company organization. I would welcome the opportunity to work with Isabel again and would, without hesitation, recommend her to my colleagues, customers, friends and contacts
Credentials
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Squared Online
Squared OnlineFeb, 2017- Sep, 2024 -
Certified Scrum Product Owner® (CSPO®)
Scrum AllianceMay, 2018- Sep, 2024
Experience
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GAIPS Lab
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Portugal
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Research Services
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1 - 100 Employee
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Research Collaborator
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Feb 2019 - Present
PhD scope : Fostering inclusion in mixed-visual abilities classrooms using social robots PhD scope : Fostering inclusion in mixed-visual abilities classrooms using social robots
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Instituto Superior Técnico
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Portugal
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Higher Education
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700 & Above Employee
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Teacher Assistant
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Feb 2021 - Present
HCI - Human Computer Interaction (BSc)ID - Interaction Design (MSc)
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Doctoral Research
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Feb 2019 - Present
Focused on Machine Learning, Natural Language Processing and robotics, namely interaction with visual impairment people and rehabilitation.
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INESC-ID
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Portugal
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Research Services
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100 - 200 Employee
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Research Assistant
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Mar 2020 - Present
PhD scope : Fostering inclusion in mixed-visual abilities classrooms using social robots Project ARCADE - Augmenting Rehabilitation Centres with Context-Aware Digital Environments PhD scope : Fostering inclusion in mixed-visual abilities classrooms using social robots Project ARCADE - Augmenting Rehabilitation Centres with Context-Aware Digital Environments
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Independent Consultant
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United States
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Technology, Information and Internet
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1 - 100 Employee
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Senior Consultant
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Jan 2020 - Present
Using artificial intelligence, design thinking and service design to shape great experiences, innovative products & services Focus on : Machine Learning, NLP, Service Design, Digital Transformation, Agile Methodology and Program/Project Management. Using artificial intelligence, design thinking and service design to shape great experiences, innovative products & services Focus on : Machine Learning, NLP, Service Design, Digital Transformation, Agile Methodology and Program/Project Management.
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Cornell University
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United States
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Higher Education
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700 & Above Employee
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Visitor Scholar
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Apr 2022 - Jul 2022
Research in Human-Robot Interaction (HRI) and Accessibility. Exploring new robot's experience to drive inclusion in mixed-ability classrooms. Research in Human-Robot Interaction (HRI) and Accessibility. Exploring new robot's experience to drive inclusion in mixed-ability classrooms.
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Product Owner Mobile Apps , Analytics , Digital Marketing Tools
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Sep 2018 - Jan 2020
Product owner for Selfcare mobile APP leading a Engage Squad using scrum and design thinking principles and practices.Nowadays, I am responsible for MyVodafone APP which has more than 1 Million monthly visitors and 11 Million visits per month. I am also leading Analytic team , responsible for the selection of Digital tools , and configuration and support of Digital Analytics and Marketing tools Accountability: Digital (UX&UI , mobile app & digital tools analytics and search), define roadmap and strategy , selection and tunning of Digital toolsMain focus Promote usage in app Myvodafone, reduce calls in call centers, Customer satisfaction focus, Performance and stability monitoring, Digital analytics (adobe marketing cloud, CX platforms) and internal search engines implementation and tuningArtificial Intelligence Phd student in IST .
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Head of Digital
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Feb 2014 - Sep 2018
Inside Customer Operations Depatment : responsible for Social Network Support, Content Management team and Mobile and Online Projetos
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IT Manager - Demand & Delivery Online & Finance Projects
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May 2011 - Jan 2014
Responsible for Finance Projects - Bi area, SAP , RAID, HP-FMS and Callidus system andOnline Projects based on ORACLE WebCenter Platform & Oracle IDM, MSFT Web Sites and Google appliances
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IT Manager - Demand & Delivery for Finance & Marketing Projects
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Jun 2008 - May 2011
IT Programme Manager for Fixed Line OfferFinance project on Revenue Assurance - Fraud, Raid, Commisions system - Callidus, SAP, BI area (sybase, BO, and OLAP reporting area)
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IT Manager - Business Analysis Team
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Jan 2006 - Jun 2008
Responsible for ADSL projectManaging the Businness Analysis Team on BI, SAP, Commisions and Logistics Area
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IT Manager - Commisions, SAP & RAD maintenance&support
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Jun 2003 - Jan 2006
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Telecel
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United Kingdom
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Telecommunications
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1 - 100 Employee
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IT Manager - RAD&Workflow&Content Applications
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Jun 2001 - Jun 2003
IT Manager for several RAD , workflow, and documentation management (Filenet, Teleform)
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IT Project Manager
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Jun 2000 - Jun 2001
Portability Project Manager
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SAP support & development team member
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Jan 1996 - Jun 2000
Customization of SAP SD, FI, LO & SM modules Implementation of several ABAP projects for eg. year 2000 , Euro project and Shop point of sales
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Developer
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May 1994 - Dec 1995
C++ Developer C++ Developer
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Education
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2019 - 2023
Instituto Superior Técnico
Phd, Artificial Intelligence -
2018 - 2018
Nova School of Business and Economics
Executive Program, Organizational Leadership -
2008 - 2008
Católica Lisbon School of Business and Economics
Executive Program, Accounting and Finance -
1990 - 1995
Instituto Superior Técnico
Computer Engineering, Computer Science - Artificial Intelligence
Community
