Isabela Gonzalez Saavedra

Lease Renewals Analyst at West of Hudson Properties
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Contact Information
us****@****om
(386) 825-5501
Languages
  • English Native or bilingual proficiency
  • German Limited working proficiency
  • Spanish Native or bilingual proficiency

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Sara Garzón Romero

Isabela es una excelente profesional, con un alto sentido de calidad y compromiso que se ve reflejado en el resultado de sus tareas. Tiene la capacidad de gestionar exitosamente diferentes actividades de forma simultánea y mantiene excelentes relaciones laborales con sus compañeros y clientes.

Pierina Valdivia

Tuve la oportunidad de trabajar con Isabela mas de 1 año y destaco su responsabilidad y proactividad, pero sobre todo su trabajo en equipo!! Sin duda una excelente compañera de trabajo.

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Credentials

  • EF SET Certificate- English
    EF International Language Centers
    Feb, 2023
    - Oct, 2024

Experience

    • Lease Renewals Analyst
      • Jan 2023 - Present

      •Check the databases with information on Rent Manager (integrated Software used by the company) and execute renewals that are about to expire.•Monitor and update information on Rent Manager and databases of all the lease agreements and solve any problem if required. •Manage different customer requests regarding their lease.

    • Account Analyst
      • Aug 2022 - Dec 2022

      Responsibilities:• Contact the customers and update the database with information obtained from them in order to recover the portfolio.• Prepare monthly reports corresponding to accounts receivables.• Manage different customer requests.Achievements:• I increased the portfolio by 5% during the last six months, through the improvement in customer service, assistance to make payments and resolution of special cases.• Together with the team, we created an Excel database with data from clients with the highest debt to keep track with the areas involved and establish solutions such as payment agreements, credits or enrollment in government programs for housing subsidies. Show less

    • Spain
    • Transportation, Logistics, Supply Chain and Storage
    • 100 - 200 Employee
    • Import Operations Analyst
      • Mar 2021 - Jun 2022

      Responsibilities: • Supervise the arrival of vessels and the entry of containers to the terminal in order to coordinate the unstuffing date, warehouse and transport of the container. • Monitor the process of unstuffing containers, manage inspections and maintain good communication with customers. • Check the HS code of merchandises before the shipping and communicate to the country of origin the acceptance for manipulating them in warehouses in Valencia and Barcelona. Achievements: • I optimized the inspection process by 20% (approx.), due to a previous control and review of the requirements. • I improved the customer service and experience, through the clarity and supply of the requested information in adequate times and channels. • I improved, along with the team, the communication of the areas involved by unifying the information in Excel databases. Show less

    • Operations Analyst - Intern
      • Jan 2020 - Jun 2020

      Responsibilities: • Coordinate the delivery and pick up of vehicles between the client and the supplier, in order to manage the communication between the two parties and fulfill a good renting service. • Manage bookings and leasing contracts with the respective clients to guarantee the correct delivery of vehicles according to their needs. Achievements: • I reduced the inventory costs by 10% (approx.) by supervising lease contracts that were about to expire and by reviewing vehicles before returning them to the car dealership. Show less

    • Customer Care Analyst - Intern
      • May 2019 - Oct 2019

      Responsibilities: • Follow up on maritime export files and provide customer service. • Declare Dangerous Goods and request authorization from the Barcelona Port Authority to load them to the vessel. Achievements: • I reduced loading times (aprrox. 10%) to the vessel for those containers containing Dangerous Goods by submitting documentation in advance. Responsibilities: • Follow up on maritime export files and provide customer service. • Declare Dangerous Goods and request authorization from the Barcelona Port Authority to load them to the vessel. Achievements: • I reduced loading times (aprrox. 10%) to the vessel for those containers containing Dangerous Goods by submitting documentation in advance.

    • Colombia
    • Think Tanks
    • 100 - 200 Employee
    • Marketing and Sales Executive
      • Mar 2018 - Jul 2018

      Responsibilities: • Manage and execute the trade fair Cali Beauty Show 2018, in order to generate positioning and recognition of the participating brands. • Supervise the results of Cali Beauty Show 2018 in order to identify aspects of improvement for future events.• Collaborate with the planning of different events to be carried out during the year, with the aim of bringing together entrepreneurs from different economic sectors and positioning their business in the market.Achievements:• I increased by 10% (approx) the reach to current and potential clients of the beauty sector compared to the previous year, through research activities and structuring of the database.• I achieved, along with the team, important sponsorship contracts with brands such as SP Pro, Krika and Brescia, thanks to networking and negotiations with them. Show less

    • Marketing Analyst - Intern
      • Sep 2017 - Mar 2018

      Responsibilities:• Implement market research and Benchmarking, in order to identify preferences, needs and opportunities of clients useful for planning the event Cali Beauty Show 2018.• Plan and execute, along with the team, marketing strategies such as brand activations, exhibitions and promotions, with the aim of attracting clients to participate in the event Cali Beauty Show 2018.• Create alliances for sponsorships and carry out negotiations with potential and old clients, in order to establish brand positioning through participation in Cali Beauty Show.• Consolidate the database of the beauty sector in the Colombian southwest, for the identification of participants and suppliers of the event Show less

Education

  • Universitat de Barcelona
    Master's degree, Internacionalización de Pymes
    2019 - 2020
  • Universitat de Barcelona
    Master's degree, Logística y Comercio Internacional
    2018 - 2019
  • Pontificia Universidad Javeriana
    Bachelor's Degree, Negocios internacionales
    2013 - 2018

Community

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