Experience

Kimpton De Witt Amsterdam
• Netherlands
• Hospitality
• 1 - 100 Employee
• Executive Housekeeper

  • Jun 2023 - Present


Kimpton Fitzroy London

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Front of House Manager

  • Jul 2021 - Jun 2023

• Head of Guest Relations

  • May 2019 - Jun 2023

• Lead trainer for Principal and Kimpton

  • Jun 2017 - Jun 2023

• Assistant Front of House Manager

  • Aug 2019 - Jul 2021

• Assistant Front of House Manager

  • Aug 2019 - Jul 2021

• Guest Relations Manager

  • Oct 2018 - May 2019



Principal Hotel Company

• United Kingdom
• Hospitality
• 100 - 200 Employee

• Guest Relations Manager

  • Feb 2018 - Jun 2023

  Principal is a collection of city-centre hotels, based in landmark buildings in exceptional locations across the UK that have been sensitively restored, remodelled and redefinedThe Principal London will open in 2018 following a multi-million pound refurbishment from head to toe.Originally opened in 1898 by the Frederick Hotels Company, and designed by Charles Fitzroy Doll, The Principal London is a listed, landmark ‘grande dame’ that occupies the eastern flank of Russell Square in Bloomsbury.The Principal London will combine the rich heritage of the original hotel with modern touches, vibrant bars and buzzing restaurants. It is scheduled to open in 2018 and will be the flagship hotel of the newly launched PRINCIPAL brand. Show less

• Assistant Reception Manager

  • Jun 2017 - Feb 2018



EDITION

• United States
• Graphic Design
• 1 - 100 Employee

• Guest Relations Supervisor

  • Jan 2017 - Jun 2017

• Guest Relations Coordinator

  • Oct 2016 - Jan 2017

• Rooms Controller

  • Jun 2015 - Oct 2016

  Rooms Controller

• Guest Experience Agent

  • Feb 2014 - Jun 2015

  Guest Experience



Llao Llao

• Singapore
• Food and Beverage Services
• 1 - 100 Employee

• Supervisor

  • Aug 2013 - Nov 2013

  In charge of customer service, stock control and staff managing. In charge of customer service, stock control and staff managing.



Restaurante Da Bruno

• Germany
• Retail
• 1 - 100 Employee

• Customers Service

  • Nov 2012 - Nov 2013

  -Answer customer questions, and provide infirmation on procedures and policies. -Compute and record totals of transactions -Bar tenders support: preparing alcoholic and non-alcoholic beverages, take orders, asses customers needs and preferences and make recommendations, serving food and drinks -Count money in cash drawers -Greet customers entering establishment -Receive payment by cash, check, credit cards, vouchers -Accept reservations and requests for take away orders, focused into a hostess position -Keep periodic balance sheets of amounts and number of transactions -Pay company bills by cash, vouchers and checks Show less


The Green Frog- Take Away and Catering-
• Owner

  • Nov 2011 - Nov 2012
• Employee

  • Jul 2012 - Sep 2012

  Llao Llao Marbella. Natural Frozen In charge of customer service and stock control. Llao Llao Marbella. Natural Frozen In charge of customer service and stock control.



Restaurante Martin Berasategui (Lasarte)

• Kitchen Trainee

  • Oct 2010 - Dec 2010

  3 Michelin Stars Restaurant, Relaix&Chateau Restaurant. 3 Michelin Stars Restaurant, Relaix&Chateau Restaurant.


Starwood Hotels & Resorts Worldwide, Inc.
• Hospitality
• 100 - 200 Employee
• Kitchen Trainee

  • Jul 2010 - Sep 2010

Grecotel Hotels & Resorts
• Greece
• Hospitality
• 700 & Above Employee
• Service Trainee

  • Jun 2009 - Nov 2009

AC Hotels
• United States
• Hospitality
• 700 & Above Employee
• Reception Trainee, at AC Malaga Palacio by Marriott

  • Jun 2008 - Sep 2008