Isabel Pessoa
Learning & Development Manager at The Fladgate Partnership- Claim this Profile
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English Professional working proficiency
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Português Native or bilingual proficiency
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Bio
Ana Cristina Mendes
Da experiência de trabalho com a Isabel saliento a capacidade de organização, empenho e sentido de responsabilidade, características que, juntamente com a sua serenidade, lhe permitiram uma fácil integração na equipa.
Prof Teresa Ehtp
Sem dúvida a Isabel é uma profissional excelente, recomendo a toda e qualquer empresa que necessite de uma Gestora de Recursos Humanos
Ana Cristina Mendes
Da experiência de trabalho com a Isabel saliento a capacidade de organização, empenho e sentido de responsabilidade, características que, juntamente com a sua serenidade, lhe permitiram uma fácil integração na equipa.
Prof Teresa Ehtp
Sem dúvida a Isabel é uma profissional excelente, recomendo a toda e qualquer empresa que necessite de uma Gestora de Recursos Humanos
Ana Cristina Mendes
Da experiência de trabalho com a Isabel saliento a capacidade de organização, empenho e sentido de responsabilidade, características que, juntamente com a sua serenidade, lhe permitiram uma fácil integração na equipa.
Prof Teresa Ehtp
Sem dúvida a Isabel é uma profissional excelente, recomendo a toda e qualquer empresa que necessite de uma Gestora de Recursos Humanos
Ana Cristina Mendes
Da experiência de trabalho com a Isabel saliento a capacidade de organização, empenho e sentido de responsabilidade, características que, juntamente com a sua serenidade, lhe permitiram uma fácil integração na equipa.
Prof Teresa Ehtp
Sem dúvida a Isabel é uma profissional excelente, recomendo a toda e qualquer empresa que necessite de uma Gestora de Recursos Humanos
Credentials
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Effective member of the Portuguese Psychologists' Association
Ordem dos Psicólogos Portugueses -
Professional Trainer Certificate
IEFP
Experience
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The Fladgate Partnership
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Wine & Spirits
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100 - 200 Employee
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Learning & Development Manager
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Feb 2020 - Present
. Development of training projects for The Fladgate Partnership Group companies: World of Wine, The Yeatman Hotel, Hotel Infante Sagres, Vintage House Hotel, Três Séculos and Grapes Hospitality . Development of training paths according to skill profiles . Training actions preparation and pedagogical development, ensuring: the design and adaptation of programmes; development of pedagogical content and resources according to training organization; operationalization of training actions and their assessment . Definition and monitoring of training indicators . Articulation with the business and training companies Show less
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Banco Carregosa
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Portugal
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Banking
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1 - 100 Employee
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HR Payroll & Generalist
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Sep 2019 - Feb 2020
. Onboarding process . Monitoring of professional internships . Recruitment & Selection . Payroll management and other administrative/financial processes . Onboarding process . Monitoring of professional internships . Recruitment & Selection . Payroll management and other administrative/financial processes
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HR Recruitment & Selection
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Dec 2016 - Sep 2019
. Recruitment & selection, candidate sourcing and management of the entire recruitment process . Payroll management . Customer management and development of actions to maximize their satisfaction and increase sales . Recruitment & selection, candidate sourcing and management of the entire recruitment process . Payroll management . Customer management and development of actions to maximize their satisfaction and increase sales
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Rangel
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United States
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Retail
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1 - 100 Employee
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HR Recruitment & Selection
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Apr 2015 - Jul 2016
. Recruitment & Selection . Onboarding process . Recruitment & Selection . Onboarding process
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Sonae
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Portugal
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Investment Management
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700 & Above Employee
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HR Training & Development
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Sep 2014 - Apr 2015
. Development of training programmes based on organisational needs . Creation of training materials, manuals, multimedia supports and other documentation . Design and implementation of appropriate e-learning strategies . Evaluation of training and development programmes and revision of programmes as necessary . Creation of reports on training needs and holding regular meetings with Sponsors . Research and identification of external programs, schools and courses as may be needed to support and supplement development needs . Identification, tracking and analyzing key metrics (training indicators) . Preparation of the training schedule and groups constitution Show less
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HR Recruitment & Selection
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Jan 2014 - Sep 2014
. Cooperation with BEO Lab - Behaviour, Economics and Organisations Laboratory (Católica - Porto School of Economics and Management) in a research project applied to the cruise sector . Recruitment & Selection . Cooperation with BEO Lab - Behaviour, Economics and Organisations Laboratory (Católica - Porto School of Economics and Management) in a research project applied to the cruise sector . Recruitment & Selection
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HR Training & Development
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Jun 2013 - Dec 2013
. Development of training programmes based on organisational needs . Creation of training materials, manuals, multimedia supports and other documentation . Design and implementation of appropriate e-learning strategies . Evaluation of training and development programmes and revision of programmes as necessary . Holding regular meetings with Team Leaders and Sponsors . Cooperation with National Agency for Qualification and Vocational Education and Training in the conception of Recognition, Validation and Certification of Competences Reference Framework (technological component) Note: Fixed-term contract for the purpose of supporting a specific project Show less
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HR Recruitment & Selection
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Jan 2013 - May 2013
. Recruitment & Selection . Support in dealing with administrative and payroll procedures related to new admissions and leaves, organization of individual processes, databases updating, contact with candidates, previous employers, among others Note: Fixed-term contract due to the exceptional increase in business activity . Recruitment & Selection . Support in dealing with administrative and payroll procedures related to new admissions and leaves, organization of individual processes, databases updating, contact with candidates, previous employers, among others Note: Fixed-term contract due to the exceptional increase in business activity
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Career and Vocational Guidance Manager
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May 2004 - Aug 2012
. Candidates profiles analyses . Management of individual and group sessions . Identification and development of candidates personal, professional and social competencies . Assessment and diagnosis of training and development needs . Recruitment, selection and management of multidisciplinary teams . Design of the guidelines to fulfill the department goals . Organization representative in employment events Note: Dissolution of the job . Candidates profiles analyses . Management of individual and group sessions . Identification and development of candidates personal, professional and social competencies . Assessment and diagnosis of training and development needs . Recruitment, selection and management of multidisciplinary teams . Design of the guidelines to fulfill the department goals . Organization representative in employment events Note: Dissolution of the job
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Trainer/Training Manager
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2004 - 2011
.Training implementation in areas as: psychology, pedagogy, social and personal development skills, among others . Development of training programs and training materials . Management of multidisciplinary teams (coordination and results analyses) .Training implementation in areas as: psychology, pedagogy, social and personal development skills, among others . Development of training programs and training materials . Management of multidisciplinary teams (coordination and results analyses)
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CICCOPN-Centro de Formação Profissional da Indústria da Construção Civil e Obras Públicas do Norte
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Portugal
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Construction
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1 - 100 Employee
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Human Resources (Freelancer)
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2006 - 2007
. Support in dealing with administrative, legal and financial issues . Support in dealing with administrative, legal and financial issues
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FEP
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Market Research
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1 - 100 Employee
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Psychologist in Training
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2003 - 2003
. Foster personal, social, vocational and professional development of students and graduates and promotion of academic success . Social and personal skills development, professional development and preparation for the transition to the work-market (employability skills) . Vocational and career counselling and psychotherapy and psychological intervention in general . Foster personal, social, vocational and professional development of students and graduates and promotion of academic success . Social and personal skills development, professional development and preparation for the transition to the work-market (employability skills) . Vocational and career counselling and psychotherapy and psychological intervention in general
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Education
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2009 - 2012
Faculty of Economics - Oporto University
Master's degree, Economics and Human Resources Management -
1998 - 2003
Faculty of Psychology and Educational Sciences - Oporto University
BSc: Psychology (Prior to Bologna Process in Portugal), Psychology counseling
Community
