Isabel Pacileo

Product Developer Assistant, UX Writer, Customer Service at Creatos Legal
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Contact Information
us****@****om
(386) 825-5501
Location
El Paso, Texas, United States, US
Languages
  • Español Native or bilingual proficiency
  • Inglés Full professional proficiency
  • Italiano Professional working proficiency
  • Portuguese Elementary proficiency

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Credentials

  • BUSINESS ADMINISTRATION COURSE
    Campus Tecnologico del Sur
    Jan, 2018
    - Oct, 2024

Experience

  • Creatos Legal
    • India
    • E-learning
    • Product Developer Assistant, UX Writer, Customer Service
      • Mar 2021 - Present

      - Created Product Pages using WordPress. - Responsible for uploading the contracts into the app and making it user-friendly. - Added contextual information by writing the description and copywriting of the products with SEO and Keywords. - Collaborated with the design team by creating contract images and design assets. - Responsible for the customer service chat by applying selling strategies. www.creatorslegal.com - Created Product Pages using WordPress. - Responsible for uploading the contracts into the app and making it user-friendly. - Added contextual information by writing the description and copywriting of the products with SEO and Keywords. - Collaborated with the design team by creating contract images and design assets. - Responsible for the customer service chat by applying selling strategies. www.creatorslegal.com

  • Personal Project
    • Argentina
    • E-learning
    • 1 - 100 Employee
    • Olive App Lifestyle and Wellness for Women, UX / UI Design Project
      • 2022 - Present

      - Worked on designing the using the Agile UX method. - Using principles of Information Architecture, I created a sitemap using qualitative research and analysis while gaining insights from user tests and surveys. - Responsible for creating the wireframes, conducting usability testing, and refining the prototype. View the project here: https://www.behance.net/isabelpacileo - Worked on designing the using the Agile UX method. - Using principles of Information Architecture, I created a sitemap using qualitative research and analysis while gaining insights from user tests and surveys. - Responsible for creating the wireframes, conducting usability testing, and refining the prototype. View the project here: https://www.behance.net/isabelpacileo

  • Profesional independiente
    • Business Consulting and Services
    • 700 & Above Employee
    • Freelance Graphic Web Designer
      • 2009 - 2022

      - Creation of digital pieces for marketing. - Social media assets to advertise. - Social media management and social media strategies. - Creation of digital pieces for marketing. - Social media assets to advertise. - Social media management and social media strategies.

  • FACEMAKER
    • Mexico
    • Medical Equipment Manufacturing
    • 1 - 100 Employee
    • Project Manager - Head of Marketing
      • 2016 - 2020

      - Responsible for the Project management focusing on creating the company's organizational structure and strategic planning by creating a manual. - Responsible for selecting the staff and giving them the initial job orientation process. - Planned regular staff meetings to establish goals and manage productivity, and solve any possible daily issues. - Responsible for crafting marketing strategies with the Marketing Team and ensuring the goals were met. - Kept track of optimizing the patient's journey by running surveys and workflow analysis. www.facemaker.com.mx Show less

Education

  • CareerFoundry
    UX DESIGN
    2021 - 2022
  • NABA Nuova Accademia di Belle Arti
    MASTER IN PHOTOGRAPHY AND VISUAL DESIGN
    2010 - 2011
  • Universidad Rafael Belloso Chacín
    BACHELOR IN GRAPHIC DESIGN
    2004 - 2008

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