Experience

Peet Limited

• Australia
• Real Estate
• 100 - 200 Employee

• People & Culture Graduate

  • Sep 2021 - Present



GLASSONS LTD

• Retail
• 300 - 400 Employee

• Senior Retail Assistant

  • Nov 2019 - Present

  • Tailoring customer service approach to accommodate KPI aims and store budgets, whilst simultaneously practicing loss prevention tactics and maintaining store presentation standards • Delegating tasks to ensure daily budgets and KPIs are met and so a day runs smoothly • Engaged positively with each customer, providing professional and polite support for sales and service needs. •Promoted to a 'worker in charge', managed opening and closing rituals regularly, assumed floor manager position in the absence of a 1IC or 2IC manager



Windsor Smith Footwear

• Australia
• Retail
• 1 - 100 Employee

• Retail Assistant

  • Oct 2018 - Feb 2019

  • Restocked shelves with latest merchandise • Answered questions about current promotions and resolved issues according to store policies • Restocked shelves with latest merchandise • Answered questions about current promotions and resolved issues according to store policies



DECJUBA

• Australia
• Retail
• 300 - 400 Employee

• Senior Retail Assistant

  • Nov 2017 - Dec 2018

  • Planning out daily KPI aims whilst working autonomously to reach these targets and rework strategies throughout the day to ensure aims were met • Assisting in the stock management of the store including, visual merchandising, stock replenishment and stock re-allocation • Promoted to a trusted keyholder after 5 months of work, managed open and closing rituals twice weekly for the store • Built rapport and meaningful relationships with customers to gain a loyal store clientele • Planning out daily KPI aims whilst working autonomously to reach these targets and rework strategies throughout the day to ensure aims were met • Assisting in the stock management of the store including, visual merchandising, stock replenishment and stock re-allocation • Promoted to a trusted keyholder after 5 months of work, managed open and closing rituals twice weekly for the store • Built rapport and meaningful relationships with customers to gain a loyal store clientele



The Seasonal Kitchen

• Australia
• Restaurants

• Front of House

  • Nov 2016 - Jan 2018