Experience

Cegos España

• Spain
• Human Resources Services
• 1 - 100 Employee

• Consultora

  • Feb 2022 - Present



Colegio concertado

• Valencia Area, Spain

• Psychologist

  • Jan 2011 - Present

  Consulta privada dedicada al desarrollo de personas a nivel personal y profesional, especializada en psicología positiva y coaching profesional. Colaboraciones con empresas como Iman, GRI, Santa Lucía o Bo Growth en áreas de recursos humanos: selección, formación, gestión de equipos, ventas, etc. Consulta privada dedicada al desarrollo de personas a nivel personal y profesional, especializada en psicología positiva y coaching profesional. Colaboraciones con empresas como Iman, GRI, Santa Lucía o Bo Growth en áreas de recursos humanos: selección, formación, gestión de equipos, ventas, etc.



MARKTEL SERVICIOS DE MARKETING TELEFONICO SA

• Spain
• 1 - 100 Employee

• Técnico de selección

  • Oct 2021 - Feb 2022



WDS

• United Kingdom
• Telecommunications
• 300 - 400 Employee

• Customer Support Adviser, Recruitment support

  • Oct 2015 - Oct 2016

  Addressed to solve customer product complaints empathetically and professionally. Effectively managing of high volume of inbound mails and chats, focusing on quality and customer satisfaction to solve content or technical issues. Working in an international environment. Collaborating with Recruitment to improve the process and making the filter interviews and language tests. Addressed to solve customer product complaints empathetically and professionally. Effectively managing of high volume of inbound mails and chats, focusing on quality and customer satisfaction to solve content or technical issues. Working in an international environment. Collaborating with Recruitment to improve the process and making the filter interviews and language tests.



FUNDACION DESARROLLO PERSONAL Y PROFESIONAL

• Human Resources Services
• 1 - 100 Employee

• Consultant and trainer, chief of Valencia’s office

  • Sep 2008 - Nov 2010

  Integral Project Management leading a multidisciplinary, and sometimes decentralized, work team to achieve the objectives of each project (80.000€-100.000€/project with 50-80 participants), defining the targets in each stage of the project, planning the actions, executing them and evaluating the results. Integral Project Management leading a multidisciplinary, and sometimes decentralized, work team to achieve the objectives of each project (80.000€-100.000€/project with 50-80 participants), defining the targets in each stage of the project, planning the actions, executing them and evaluating the results.



AUREN CONSULTORES

• HR Consultant

  • May 2007 - Mar 2008

  Consultant at recruitment, innovation and development, and training areas, mainly. HR Consultancy, providing customers of accurate solutions for their detected needs. Recruitment Process with 100% effectiveness Training Process, in company, ad-hoc and in university environments, designing the whole process, from the needs detection to the performance of the plan. Consultant at recruitment, innovation and development, and training areas, mainly. HR Consultancy, providing customers of accurate solutions for their detected needs. Recruitment Process with 100% effectiveness Training Process, in company, ad-hoc and in university environments, designing the whole process, from the needs detection to the performance of the plan.



Grupo EULEN

• Spain
• Facilities Services
• 700 & Above Employee

• HR specialist in security and facility services areas.

  • Oct 2005 - May 2007

  HR Management, in services with above 150 employees, developing performance evaluation systems, on-boarding system, reducing absenteeism and increasing motivation. HR Management, in services with above 150 employees, developing performance evaluation systems, on-boarding system, reducing absenteeism and increasing motivation.