Experience

DNA Solutions, Inc.

• United States
• Biotechnology Research
• 1 - 100 Employee

• Administrative Assistant

  • Jun 2022 - Present

  - Answer multi-line telephones in a fast-paced work environment - Generate Fed-Ex and DHL shipping labels for international and domestic shipments - Enter data for relationship testing - Communicate with partner facilities on behalf of our clients - Provide clients with appropriate paperwork and walk them through the process of DNA testing for immigration purposes - Initiate immigration cases which includes but is not limited to reviewing immigration documents, taking payments, creating a file and assigning a case number, and shipping collection kits to corresponding embassies, consulates, or refugee organizations - Maintain case notes and follow up with clients accordingly - Actively listen and communicate with clients that are dealing with highly sensitive situations - Communicate with Embassies, Consulates, and refugee organizations Show less



Harbor Freight Tools

• United States
• Retail
• 700 & Above Employee

• Cashier

  • Nov 2018 - May 2019

  - Created a great shopping experience for customers - Ensured efficient processing of POS transactions - Maintained a safe, clean, and organized store - Learned how to file tax exemptions and kept binders organized - Communicated with customers to resolve conflicts - Created a great shopping experience for customers - Ensured efficient processing of POS transactions - Maintained a safe, clean, and organized store - Learned how to file tax exemptions and kept binders organized - Communicated with customers to resolve conflicts