Isabel Burns
Data Governance Lead at SA Housing Authority- Claim this Profile
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Topline Score
Bio
Helena De Schutter
Isabel is one of those rare IT Business Analyst professionals that has the drive, positive enthusiasm, communication skills and analytical skills to get big things done; whether it is extracting clear business requirements in a difficult business environment with little ownership; or providing accurate, decisive and timely responses to an army of developers whilst under pressure to deliver diverse manager requests at the same time. Her ability to manage workload and communicate clearly are impressive. She manages priorities well, has a pragmatic approach that is welcome in a world that isn't perfect, and plans and thinks ahead. She spots opportunities for business process improvement and will go for it to make them happen. I would recommend Isabel as a Business Analyst to anyone, and sincerely hope to work with her again.
Helena De Schutter
Isabel is one of those rare IT Business Analyst professionals that has the drive, positive enthusiasm, communication skills and analytical skills to get big things done; whether it is extracting clear business requirements in a difficult business environment with little ownership; or providing accurate, decisive and timely responses to an army of developers whilst under pressure to deliver diverse manager requests at the same time. Her ability to manage workload and communicate clearly are impressive. She manages priorities well, has a pragmatic approach that is welcome in a world that isn't perfect, and plans and thinks ahead. She spots opportunities for business process improvement and will go for it to make them happen. I would recommend Isabel as a Business Analyst to anyone, and sincerely hope to work with her again.
Helena De Schutter
Isabel is one of those rare IT Business Analyst professionals that has the drive, positive enthusiasm, communication skills and analytical skills to get big things done; whether it is extracting clear business requirements in a difficult business environment with little ownership; or providing accurate, decisive and timely responses to an army of developers whilst under pressure to deliver diverse manager requests at the same time. Her ability to manage workload and communicate clearly are impressive. She manages priorities well, has a pragmatic approach that is welcome in a world that isn't perfect, and plans and thinks ahead. She spots opportunities for business process improvement and will go for it to make them happen. I would recommend Isabel as a Business Analyst to anyone, and sincerely hope to work with her again.
Helena De Schutter
Isabel is one of those rare IT Business Analyst professionals that has the drive, positive enthusiasm, communication skills and analytical skills to get big things done; whether it is extracting clear business requirements in a difficult business environment with little ownership; or providing accurate, decisive and timely responses to an army of developers whilst under pressure to deliver diverse manager requests at the same time. Her ability to manage workload and communicate clearly are impressive. She manages priorities well, has a pragmatic approach that is welcome in a world that isn't perfect, and plans and thinks ahead. She spots opportunities for business process improvement and will go for it to make them happen. I would recommend Isabel as a Business Analyst to anyone, and sincerely hope to work with her again.
Credentials
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Power BI Beginner
NexacuMar, 2020- Nov, 2024 -
Design Principles: an Introduction
CourseraFeb, 2019- Nov, 2024 -
Human-Centered Design: an Introduction
CourseraDec, 2018- Nov, 2024
Experience
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SA Housing Authority
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Australia
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Government Administration
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100 - 200 Employee
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Data Governance Lead
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Jun 2022 - Present
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Department for Child Protection, South Australia
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Australia
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Government Administration
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400 - 500 Employee
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Data Governance Lead
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Jun 2020 - Jun 2022
Setup and run data governance team including metadata repository and tools, governance roles and structures.
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Data Management Analyst
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Dec 2019 - Jun 2020
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Business Analyst
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Nov 2016 - Dec 2019
This is not a new role, BUT it is a New Department! We are hopeful and excited for the changes the new department will bring. However, while the world is restructured around us, I will continue to be the enthusiastic and engaging BA I always am. I am currently working on some interesting projects.
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Business Analyst
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Jan 2011 - Nov 2016
Elicit and analyse business requirements, effectively communicate and negotiate at conceptual and design levels, process mapping of complex systems, undertake appropriate documentation, develop systems responses to business, work collaboratively with stakeholders at various levels
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Trainer
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Jun 2009 - Jan 2011
Undertake system testing as required, develop and review training materials, adapt training programs, deliver professional training, work within the project timeline, provide on-ground support, and encourage acceptance new system.
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Community Business Bureau (CBB)
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Australia
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Non-profit Organizations
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1 - 100 Employee
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Member of Board of Directors
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2004 - Jun 2011
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Families SA - Elizabeth
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Adelaide, Australia
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Social Worker
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Apr 2009 - Jun 2009
Undertake investigations of specific child abuse allegations; assess clients’ statements, the families’ interaction, the home environment and any risks and dangers; liaising with other agencies, advocacy, referral to other appropriate services, keeping case files and records. Undertake investigations of specific child abuse allegations; assess clients’ statements, the families’ interaction, the home environment and any risks and dangers; liaising with other agencies, advocacy, referral to other appropriate services, keeping case files and records.
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Families SA - Crisis Response Unit
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Adelaide, Australia
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Social Worker
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Nov 2008 - Apr 2009
Receive reports of child abuse and neglect, receive calls and respond appropriately to Crisis Care calls, record reports and actions on CIS, assess the appropriate response leave from Families SA for child abuse reports, conduct investigations or safety checks, consult with or refer to Aboriginal family practitioner from the Yaitya Tirramangkotti team when a call is about an Aboriginal family or child, consult with senior practitioners and supervisor as appropriate. Receive reports of child abuse and neglect, receive calls and respond appropriately to Crisis Care calls, record reports and actions on CIS, assess the appropriate response leave from Families SA for child abuse reports, conduct investigations or safety checks, consult with or refer to Aboriginal family practitioner from the Yaitya Tirramangkotti team when a call is about an Aboriginal family or child, consult with senior practitioners and supervisor as appropriate.
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Families SA - School Retention
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Adelaide, Australia
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Senior Project Officer
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Apr 2008 - Dec 2008
Facilitate the effective provision and implementation of School Retention Initiatives by working with key stakeholders to achieve quality outcomes for Families SA clients, consultation with other Families SA staff, Negotiate with professionals and finding suitable solutions. Facilitate the effective provision and implementation of School Retention Initiatives by working with key stakeholders to achieve quality outcomes for Families SA clients, consultation with other Families SA staff, Negotiate with professionals and finding suitable solutions.
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Social Worker
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Dec 2005 - Mar 2008
Coordinate Indian inter-country adoption program, policy development, initial interviews, case manage complex cases, work with past adoptee’s, Adoption relinquishment counselling, provide duty social work response, leasing with other agencies, advocacy, referral to other appropriate services, keeping case files and records . Coordinate Indian inter-country adoption program, policy development, initial interviews, case manage complex cases, work with past adoptee’s, Adoption relinquishment counselling, provide duty social work response, leasing with other agencies, advocacy, referral to other appropriate services, keeping case files and records .
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Education
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1999 - 2003
University of South Australia
BMSW(h), Bachelor of Social Work with Honours -
1989 - 1993
Wilderness School
Community
