Experience

Dublin Business School

• Ireland
• Education Administration Programs
• 300 - 400 Employee

• Learning Technologist

  • Jul 2018 - Present



own

• Online Learning Consultant

  • Aug 2017 - Jan 2019

  With experience since 2005 in all areas of the development and delivery online programmes, CPD courses and MOOCs I can advise on all stages of the process. My current platform of choice is Moodle. I am able to offer a service covering the initial setup and configuration of a Moodle site, populating the site with your content, managing all of the user accounts and provide technical support and training to all participants of your course - tutors, facilitators and learners. In addition to the technical side I have a huge amount of experience with the processes involved in successfully delivering online programmes (including communications, administration, assessment and certification) and can facilitate workshops among your team to ensure these are established.



Hibernia College

• E-learning
• 100 - 200 Employee

• Learning Technology Specialist

  • Jun 2015 - Aug 2017

  This role was principally about connecting the technology available within Hibernia College and the people who make up the College itself - students, academic faculty, the Registrar's Office, programme teams and learning designers.This role was undertaken in combination with that of Technical Support Team Lead. This combination meant that I developed a great insight into the administrative and assessment processes, pedagogical design methodology and technical requirements of a large online college.

• Technical Support Team Lead

  • May 2015 - Aug 2017

  Leading the team who manage the virtual learning environment and provide technical support to the online college user group (students, faculty and staff).

• VLE Team Lead

  • Dec 2008 - May 2015

  Creating and managing a virtual learning environment for a online college.

• CPD Project Officer

  • Oct 2007 - Dec 2008

  Managing the Summer programme of CPD courses for Primary School teachers in Ireland. This included: - Setting up and managing the marketing pages, managing the online shop and payment system - Creating, configuring and managing the LMS - Project managing the new content delivery - Providing reports of sales and completion to both senior management and the Department of Education and Science

• Technical Support Analyst

  • Sep 2005 - Oct 2007

  Providing technical support for the Virtual Learning Environment (LMS and online tutorials) for students, faculty and staff within the College.



CSC

• United States
• Information Technology & Services
• 700 & Above Employee

• Project Leader

  • Feb 2003 - Jul 2005

  Outsourced from Bombardier in 2003 into the Project Management department. Worked on Bombardier Transition and NHS IT projects. Outsourced from Bombardier in 2003 into the Project Management department. Worked on Bombardier Transition and NHS IT projects.



BOMBARDIER

• Canada
• Aviation and Aerospace Component Manufacturing
• 700 & Above Employee

• Senior Applications Engineer

  • Nov 1997 - Feb 2003

  Started on the Helpdesk in 1997 Job role evolved continually between then and 2003 when I was outsourced to CSC as part of a global IT outsourcing contract.Managed hardware and software for a variety of business applications including financial, document management, Lotus Notes, engineering and CAD systems.Not deeply technical (no coding!) but experienced in managing support and maintenance contracts and consultants and in decision making across the board. Through this job I gained hands-on experience with a huge variety of software applications, from simple apps to ERP systems.People skills were also honed in this job - I worked with all levels within the company and regularly represented my departmental manager at global IT meetings. Translating IT requirements between technical IT engineers and top management became a particular skill.