Experience

Skoda Contracting Company

• United States
• Construction
• 1 - 100 Employee

• Operations Administrative Support

  • Aug 2023 - Present

  Fords, New Jersey, United States



DeFeo Architectural Designs

• Executive Assistant

  • Dec 2022 - Aug 2023

  Carteret, New Jersey, United States • Creating/editing invoices. • Making necessary bank deposits. • Creating documents such as company letterheads. • Assisting in creating company policies and procedures. • Clerical responsibilities such as data entry, filing, and making copies.



3G Warehouse, Inc.

• United States
• Warehousing
• 1 - 100 Employee

• Account Manager

  • Sep 2016 - Dec 2022

  Edison, New Jersey, United States • Lead regular meetings with clients, management, and different departments to ensure operations ran smoothly and potential issues were handled to client’s satisfaction. • Ensured all e-commerce orders were shipped within 24-48 business hours. • Assisted dock manager in ensuring all details relating to transportation were accurate and ensuring drivers were dispatched quickly with the correct product and paperwork. • Utilized lot code and expiration date tracking based on different… Show more • Lead regular meetings with clients, management, and different departments to ensure operations ran smoothly and potential issues were handled to client’s satisfaction. • Ensured all e-commerce orders were shipped within 24-48 business hours. • Assisted dock manager in ensuring all details relating to transportation were accurate and ensuring drivers were dispatched quickly with the correct product and paperwork. • Utilized lot code and expiration date tracking based on different client’s products and needs. • Assisted inventory manager in performing yearly inventory counts, daily cycle counts and updated WMS accordingly. • Ensured that no disruption of service occurred for clients while the warehouse manager was on leave. • IT responsibilities: ensured that multiple computers and printers ran smoothly and were regularly cleaned/maintained. • Exclusively managed the company’s largest client, accounting for 80% of the warehouse operations. • Managed 5 additional fast-moving accounts while assisting other account managers with the maintenance of 30+ additional accounts. • Trained over 10 junior account managers to ensure they were fully educated in all processes and procedures. • Seamlessly transitioned between multiple clients, departments, and managers over phone, email, in person, and virtual meetings. • Ensured all accounts were billed correctly and discrepancies were corrected. • Analyzed data from multiple sources to assist in resolving client issues. Show less



ESK TRUCKING INC

• United States
• 1 - 100 Employee

• Billing/Office Administrator

  • Sep 2014 - Sep 2016

  Edison, New Jersey, United States • Utilized Quickbooks to ensure all driver moves are billed accurately to the correct clients. • Handled paperwork obtained by drivers at pickup/delivery locations and ensured an accurate paper trail existed for future reference. • Assisted billing department in locating and correcting discrepancies. • Updated existing spreadsheets with all pertinent information. • Tracked down missing information by searching through drivers manifests/records. • Miscellaneous office duties such… Show more • Utilized Quickbooks to ensure all driver moves are billed accurately to the correct clients. • Handled paperwork obtained by drivers at pickup/delivery locations and ensured an accurate paper trail existed for future reference. • Assisted billing department in locating and correcting discrepancies. • Updated existing spreadsheets with all pertinent information. • Tracked down missing information by searching through drivers manifests/records. • Miscellaneous office duties such as answering phones, filing, and copying. Show less



Xtreme Cables

• Customer Service Representative

  • Oct 2013 - Jan 2014

  South Plainfield, New Jersey, United States • All aspects of customer service both in person and over the phone. • Managed all aspects of customer returns and warranty replacements. • Provided back-up to the phone operator and accounting department. • Sales team support: Shipped packages, assisted with trade show planning and supply lists. • Executive Assistant duties: screened phone calls, created/updated documents as needed. • Ensured proper inventory levels by creating orders for warehouse products. • Light… Show more • All aspects of customer service both in person and over the phone. • Managed all aspects of customer returns and warranty replacements. • Provided back-up to the phone operator and accounting department. • Sales team support: Shipped packages, assisted with trade show planning and supply lists. • Executive Assistant duties: screened phone calls, created/updated documents as needed. • Ensured proper inventory levels by creating orders for warehouse products. • Light stock/warehouse duties. Show less



Reydel Volkswagen Inc

• Automotive
• 1 - 100 Employee

• Service Department Cashier

  • Mar 2011 - Jun 2012

  Edison, New Jersey, United States • Handled cash register and tracked all incoming and outgoing finances. • All aspects of customer service, both in person and over the phone • Assisted customers in ensuring a proper maintenance schedule was in place/followed. • Administrative duties: filing, transferring calls, and making copies.



Domino's

• Restaurants
• 400 - 500 Employee

• Customer Service Representative

  • Aug 2008 - Mar 2011

  South Plainfield, NJ • All aspects of customer service both in person and over the phone. • Quickly switched between different stations to ensure daily operations ran smoothly and effectively. • Management Responsibilities: customer feedback forms, stock ordering, and training employees.