IT Support Technician

• Jul 2022 - Present

Help Desk Specialist

• Jul 2022 - Present

Information Technology Support Analyst

• Oct 2018 - Jun 2022

As an IT Support Technician, I maintain the computer and network systems of my organisation. My duties include but are not limited to troubleshooting and diagnosing computer hardware and software issues, setting up computer networks and assisting employees and customers with IT-related problems. As an IT Support Technician, I maintain the computer and network systems of my organisation. My duties include but are not limited to troubleshooting and diagnosing computer hardware and software issues, setting up computer networks and assisting employees and customers with IT-related problems.

Computer Instructor

• Jan 2016 - Aug 2018

As a computer instructor, my role is to plan lessons and activities that facilitate students' acquisition of basic and advanced computer skills. Instructing in a manner that develops students' confidence in their abilities. Observing and managing classroom dynamics. Ensuring that the computer laboratory remains free from food and drink at all times. As a computer instructor, my role is to plan lessons and activities that facilitate students' acquisition of basic and advanced computer skills. Instructing in a manner that develops students' confidence in their abilities. Observing and managing classroom dynamics. Ensuring that the computer laboratory remains free from food and drink at all times.