Experience

Galent Management Consulting

• Australia
• Business Consulting and Services
• 1 - 100 Employee

• Executive Consultant

  • Oct 2017 - Present



PwC

• Professional Services
• 700 & Above Employee

• Senior Manager

  • May 2015 - Oct 2017



Business Consultant

• Canberra, Australia

• Principal Consultant

  • Apr 2014 - May 2015



Telstra

• Australia
• Telecommunications
• 700 & Above Employee

• Principal Technical Consultant

  • Sep 2012 - Apr 2014

  Provided individual contribution, as well as resource allocation and oversight for the provision of Architecture/design, ICT Security, technical guidance and technical closure for multi-domain complex solutions. Was the technology lead and subject matter expert for opportunity development, design and coordination of solutions, tailored to the specific needs of Defence in the business application of technology.Provided consistent advice and guidance, to ensure that new solutions are integrated with concurrent and interdependent programs of work, and that resources were properly assigned and accounted for across multiple business units.Ensured end to end coordination of tasks and conducted due diligence activities to assess changes, impacts and risks to delivery. Show less

• Requirements Manager

  • Feb 2012 - Aug 2012

  The core focus of this role has been to drive, negotiate and deliver Telstra’s successful bid for the $1.1 billion Department of Defence’s Terrestrial Communications Services tender, which represented the largest customer opportunity in Telstra’s history.KEY CONTRIBUTIONS♦ Negotiated multifaceted and complex technical solutions and support requirements to finalise the $1 billion contract, covering over 7,000 tender functional specifications. Played a leadership role in successfully negotiating all areas of the contract including service support, network services, unified communications, security, tactical military network interfaces and complex network monitoring and control software platforms.♦ Successfully delivered on all required program initiatives, both internal and customer driven.♦ Leadership role within technical organisation, interfacing the customer at multiple levels. Show less



ACT Government

• Australia
• Government Administration
• 700 & Above Employee

• Network and Communications Manager

  • Oct 2010 - Feb 2012

  Responsible for all network infrastructure, staff, finance and project delivery for the entire ACT Government. The ACT Government network has over 3000 network devices, 200 kilometres of fibre, and services up to 19,000 users with responsibility for network connectivity for up to 70,000 education students across the Territory. Recruited to realign and lead technical group in managing complex infrastructure projects/programs, emphasizing accountability to increase client satisfaction and reduce infrastructure complexity. Co-managed a program to redesign, upgrade and re-engineer entire ACT Government data network, including implementation of Unified Communication’s strategy and infrastructure. Direct line management and development of 23 network engineering professionals, 3 trades professionals and 6 administrative staff, coordinating closely with cross functional teams in the delivery of over 193 projects, and 4 programs. Selected Achievements ♦ Implementation of wireless access across the Canberra Hospital precinct ♦ Reduced network downtime by circa 3% ♦ Implemented Whole of Government Unified Communications Strategy ♦ Implemented network management platform ♦ Contributed to enterprise monitoring for ICT (Whole of Government) ♦ Directly contributed to Business Change Program (BCP) and organizational restructure ♦ Successfully implemented over 193 projects, and 4 programs. ♦ Successfully managed budget of over $13.2M of operational costs, as well as $4.8M of capital expenditure Show less



TransACT Communications

• Australia
• Telecommunications
• 1 - 100 Employee

• Account Specialist

  • 2010 - Oct 2010

  Responsible for delivery of infrastructure program/project management, specifically for TransACT’s largest client, the ACT Government. Established and delivered project initiatives for Telephony upgrades for the entire ACT Government (13,000 users), engagement of 3rdparty technical expertise, and external vendor management. Managed integration of technology and production solutions in alignment with corporate objectives. Established strong business relationship with the ACT Government. Selected Achievements ♦ Successfully partnered with OEM 3rd party vendors to ensure project deliverables were met ♦ Reduced cost of providing managed services through staff and infrastructure rationalization ♦ Successfully managed project budgets to continuously achieve profitability and delivery Show less



Dimension Data

• South Africa
• IT Services and IT Consulting
• 700 & Above Employee

• ACT Service Delivery Manager

  • Jun 2008 - Jun 2010

  Managed all managed services contracts, including engineering staff to ensure compliance and client satisfaction. Provided technical and business leadership, and was a strategic catalyst for improvements in service delivery nationally. Directed cross-functional teams with focus on client outcomes and business value. Selected Achievements: ♦ Created and delivered Managed services strategy for Dimension Data into Federal Government ♦ Successfully renewed all managed services clients and ensured profitability on all contracts. ♦ Highest client satisfaction rating globally for Dimension Data. ♦ Contributed to the coordination of a 17% cost saving in the delivery of managed services nationally. Show less



Telstra

• Australia
• Telecommunications
• 700 & Above Employee

• Account Executive

  • Mar 2006 - Jul 2008