Experience

Metro City Realty

• United States
• Real Estate
• 1 - 100 Employee

• Sales Associate

  • Sep 2015 - Present

  Realtor at Metro City Realty, if your in the Miami/Fort Lauderdale area and are looking to Buy, Sell, Rent property please contact me at 305-776-2002. If you are currently looking to invest in real estate property and are looking for a comparative market analysis please feel free to contact me to prepare one for you. Realtor at Metro City Realty, if your in the Miami/Fort Lauderdale area and are looking to Buy, Sell, Rent property please contact me at 305-776-2002. If you are currently looking to invest in real estate property and are looking for a comparative market analysis please feel free to contact me to prepare one for you.



Preferred Medical Plan, Inc.

• United States
• Insurance
• 1 - 100 Employee

• Office Manager

  • Feb 2014 - Sep 2016

  Oversee daily medical office operations managing a staff of 40 associates. Administered recruitment activities, scheduled interviews and approved candidates to fill open positions. Coordinated ongoing staff development; annual performance appraisals, disciplinary action, staff meetings, continuing education, team building and mentoring. Monitor service levels to ensure proper staffing, call handling and customer service standards are met. Oversee daily medical office operations managing a staff of 40 associates. Administered recruitment activities, scheduled interviews and approved candidates to fill open positions. Coordinated ongoing staff development; annual performance appraisals, disciplinary action, staff meetings, continuing education, team building and mentoring. Monitor service levels to ensure proper staffing, call handling and customer service standards are met.



Humana

• United States
• Insurance
• 700 & Above Employee

• Personal Health Coach

  • 2011 - 2013

  Advised clients with inquiries on qualifying and applying for State and Federal health care programs. Developed client education on options available to them from local to national levels. Actively listen to uncover potential areas of opportunity on current procedures. Build and expand client relationships through effective problem solving techniques. Enhanced client experiences with in-home visits to meet their needs. Advised clients with inquiries on qualifying and applying for State and Federal health care programs. Developed client education on options available to them from local to national levels. Actively listen to uncover potential areas of opportunity on current procedures. Build and expand client relationships through effective problem solving techniques. Enhanced client experiences with in-home visits to meet their needs.



Social Service Coordinators

• Hospitals and Health Care
• 100 - 200 Employee

• Eligibility Counselor

  • Dec 2009 - Jun 2011

  Provided clients assistance on Medicare yearly recertification requirements to avoid gap in services needed. Support staff and clients by verifying and approving transactions and documentation. Address customer and employee complaints and resolving problems. Work together with Manager to evaluate needs in response to productivity and performance goal. Conduct audits of operational and compliance requirements to ensure all were met by all employees and all security procedures are followed. Identify possible fraudulent or suspicious activities and report such activities through the proper channel, as well as educate staff on identifying them. Show less