Isaac Shannon, MSIT
Process and Service Lead at Open Technology Solutions, LLC- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Denver Metropolitan Area, US
Languages
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English -
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Bio
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Credentials
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HDI Certified Support Center Team Lead (HDI)
HDIAug, 2022- Nov, 2024 -
HDI Certified Desktop Support Technician
-Feb, 2017- Nov, 2024
Experience
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Open Technology Solutions, LLC
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United States
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IT Services and IT Consulting
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100 - 200 Employee
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Process and Service Lead
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Feb 2022 - Present
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Senior Accounts Provisioning Analyst
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Jul 2019 - Feb 2022
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Open Technology Solutions, LLC
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United States
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IT Services and IT Consulting
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100 - 200 Employee
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Accounts Provisioning Analyst
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Nov 2017 - Feb 2019
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Service Desk Analyst
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Aug 2016 - Nov 2017
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Bank Teller
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Oct 2015 - Aug 2016
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Airline Cleaner
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Feb 2013 - Aug 2013
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Data Entry Clerk
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Jan 2013 - May 2013
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Pactiv Evergreen Inc.
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United States
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Packaging and Containers Manufacturing
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700 & Above Employee
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Lift Truck Operator #1
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2006 - 2011
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U.S. Army
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Aug 1996 - Aug 2004
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Education
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Kaplan University
Master of Science (M.S.), Computer and Information Systems Security/Information Assurance -
Kaplan University
Bachelor of Applied Science (B.A.Sc.), Computer/Information Technology Administration and Management
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